Website Operations Producer

Prostate Cancer UK, City of Westminster

Website Operations Producer

£37300

Prostate Cancer UK, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 16 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 2fdf3adcbbd3454ba3ed94e2965b0deb

Full Job Description

As our Website Operations Producer, you'll play a key role in the Customer Engagement and Experience Team, driving impactful digital projects that inspire positive change for men.

In this role, you'll lead the end-to-end project journey-from initial briefs to launch and seamless handover for ongoing management. You'll spearhead the development of various digital products, including website feature enhancements, infrastructure improvements, and new platform upgrades. You'll shape strategic project roadmaps, making recommendations on project sequencing and prioritising resources for maximum impact.

You'll work closely with internal teams to define the scope and requirements of each project, balancing user needs with our broader goals to deliver an outstanding digital experience. Acting as the primary liaison for external agencies, you'll ensure they deliver high-quality work on time and within budget. From testing new features to conducting user acceptance testing, you'll ensure every project meets user needs and is ready for a seamless deployment.

We're seeking someone with excellent experience in managing web development projects using Agile/Scrum and Waterfall methodologies, and a solid grasp of the software development lifecycle. You'll bring excellent communication skills, a high level of organisation, and meticulous attention to detail, along with a natural ability to build strong working relationships.

You'll have the ability to understand and communicate complex technical information into clear, accessible language for non-technical audiences, while expertly managing multiple stakeholders and agency partnerships. Proficiency with project tools like Trello, Slack, and Google Docs is essential, along with experience in out-of-the-box CMS platforms like Umbraco and a readiness to learn bespoke systems. You'll also have a solid background in website analytics., Please address the core/essential skills, experience and competencies required using real examples where possible and tell us in what ways you are a good match for the role.

This provides you with a great opportunity to showcase your knowledge, skills and experiences with the most important aspects of this role which will be used in reviewing and shortlisting applications:

+ Strong experience managing development projects using Agile/Scrum
+ Solid understanding of the software development lifecycle
+ Ability to deal with multiple stakeholders and agencies simultaneously
+ Strong experience of using project tools - such as Trello, Slack, Google Docs, etc.
+ Strong experience of out-of-the-box CMS packages such as Umbraco, and an ability to quickly learn the mechanics of bespoke platforms
+ Ability to understand and communicate complex technical information to non-technical audiences

Prostate Cancer UK is the largest men's health charity in the UK. We have a simple ambition - to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We're blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you'll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

What we offer

Join our team and be part of an award-winning charity. We'll support you to develop your skills and expertise.

We offer a competitive benefits package, including:

+ Generous leave entitlements that increase with service
+ One 'development day' a month to use for training or personal development
+ Enhanced contributory pension scheme
+ Life insurance and group income protection
+ Health Cash Plan
+ Life and wellbeing advice and support via our Employee Assistance Programme
+ Discounted gym membership and high street shopping discounts
+ Loans for season tickets or cycles

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We're all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we're particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Our people networks

We're continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:

+ Pride - A safe space where LGBTQ+ colleagues - and our allies - can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
+ Mind & Body - Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness
+ Multicultural - Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed

Wellbeing and hybrid working

Our hybrid working approach combines the best of flexible working - a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips. We understand that everyone has different needs, and we strive to create opportunities for relationship building, collaboration and social time.

Each of our teams has a team agreement outlining when and how often we're expected to be in our London Bridge office. We're very welcome to work there more frequently. Office time is a commute, so we pay our own travel costs.

For this role, we would expect the successful candidate to be coming into the London office one day per month.