Weekend Customer Service Administrator

Salary not available. View on company website.

Retail Limited, Basingstoke, Hampshire

Posted today, 18 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 71b27eb4c45c482f981a3b24a64bad8d

Receive and respond to incoming client queries and drive these issues to the point of resolution.
Receive incoming telephone calls from customers in a positive and professional manner.
Ensure that all customer queries are dealt with fairly and all responses are clear and accurate.
Monitoring the ATM estate using our bespoke software tool.
Fault finding and diagnosis of any or issues problems.
Speaking to engineers and sites to rectify complications.
Escalating problems quickly to ensure ATMs are up and running as quickly as possible.

The person who would suit this role would be professional, work well in a team environment, enjoy delivering excellent customer service and enjoy technical problem solving.