Welfare Rights Officer

Are you looking for challenge where you can make a difference to the residents of Bolton?, This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

You will have a detailed knowledge of social security benefits and legislation and be able to work under pressure to juggle demands and priorities, keeping customers informed and records up to date. You will enjoy helping vulnerable customers exercise their legal rights and entitlements. You will be confident and competent using IT applications to support your casework and will possess a high standard of written and verbal communication.

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.