Wellbeing Coach

Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you. Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won't turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us. We are looking for a full-time Wellbeing Coach to join our Living Well (Derbyshire Wellbeing) Service. As a Wellbeing Coach, you will be a valued member of the VCSE (voluntary, community, and social enterprise) workforce embedded within the Living Well team for the Living Well Derbyshire / Derby Wellbeing Service. Working alongside partners, you will engage and support people within their local community. By applying coaching principles, you will help individuals identify goals, overcome social problems, build essential skills, and develop self-care and wellbeing strategies. You will also provide coaching and recovery guidance to individuals and their families receiving mental health services. You will receive appropriate support to enable you to feel empowered to fulfil this role. We are looking for someone who:

• Has excellent communication skills
• Can monitor and maintain own standards ensuring work is accurate
• Is experienced in working with a diverse range of people and providing a welcoming environment for clients
• Has experience working with individuals with mental health needs - including serious mental illness.
• Genuinely cares about making a difference through coaching principles, and is motivated to improve mental health outcomes for people.
Full training and support will be given to the successful candidate to enable them to carry out their role Responsibilities / Key Tasks:
• Manage a caseload of individuals with mental health needs.
• Provide coaching support to individuals on a 1:1 or group basis.
• Support individuals to capture their goals and co-design a journey of support.
• Encourage individuals to feed back on their experiences.
• Provide emotional and practical support to individuals - building confidence and skills, and developing their ability to self-manage their mental wellbeing.
• Connect individuals to appropriate interventions e.g. housing advice, debt support
What we offer in return:
• 28 days entitlement plus bank holidays pro-rata
• Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
• Opportunities for further training and continuous professional development
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Option to buy & sell holiday allowance, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month's full contractual pay for maternity, upon meeting qualifying criteria
We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and a counselling line for all staff and volunteers.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.