Women & Children's Administration Manager

The post holder will be responsible for ensuring an efficient provision of Support Services within the county-wide Women & Children's Division. This includes providing day-to-day management to all Secretarial, Administrative and Clerical Services working in conjunction with a part time Assistant Administration Manager. The post holder controls and manages the associated pay and non-pay budget. The post holder will work closely with the Women & Children's Operational Managers to ensure efficient and effective management of all resources to deliver safe, high quality and effective services in an environment of continuous improvement., + Manage defined areas of responsibility on a day-to-day basis ensuring delivery of a high-quality service to Client, Consultants, Clinicians, Senior management and other key stakeholders.
+ Identify areas in which the service may be improved and initiate such improvements once agreed with the management team.
+ Develop and review policies and guidelines relating to work practices, security, and areas within remit.
+ Ensure there is appropriate cost-effective staffing cover at all times to ensure an efficient and effective service is provided.
+ Manage and participate in the staff recruitment and selection process.
+ Providing and analysing information in relation to the workload resource utilisation and performance of non-clinical staff.
+ Responsible for the effective timely handling of complaints within area of remit.
+ Ensuring staff receive appropriate development and mentorship as appropriate. Ensure there is regular, appropriate, and continuing appraisal of staff under your supervision, and good and effective communication through Team Briefing.
+ Identification of development and training needs to staff. Securing course places where necessary, co-ordinating the provision of departmental contributions to the overall Unit Training Plans.
+ Monitor waiting list performance against national and local targets.
+ Ensure staff contribute appropriately to the 18-week RTT pathway.

Working for our organisation
As an employer, we will provide you with an excellent opportunity that will support your career development and support you to fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to ensuring organisational success.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.
We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.
We are committed to making the Trust a great place to work, where all staff can reach their full potential and bring their whole self to work. We believe in promoting and enhancing inclusion, diversity and equality and welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender, disability, race, religion or sexual orientation.
Don't meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. At The Shrewsbury and Telford Hospital NHS Trust, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.
Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.