Work and Health Coach

The Work and Health Coach will actively engage with individual participants and provide support to help people to retain their employment, return to work after a period of sickness-absence or find new work.

They will deliver the Work Well service following the principles of personalised care (for which training will be given), also linking participants into other local, public services that are beneficial in supporting health, mental health and employment.

We are happy to consider applicants on both a full-time and part-time basis. Working patterns will be discussed during the interview.

Key Responsibilities

To manage a caseload of participants who are voluntarily engaging with the Work Well programme, supporting them with employment goals.
Able to work with participants to progress them on their journey towards employment by overcoming their biopsychosocial barriers to work.
To conduct Work and Health Assessment meetings with participants either face to face, in person or online via Microsoft Teams.
Assess client support needs relating to work which may include benefits/welfare advice, disclosure of mental health symptoms, etc., and provide support & guidance.
Support clients to understand their key skills, aspirations, and goals by completing an Action Plan to help them obtain and sustain competitive employment or to return to work.
Source job opportunities for clients through tailored job searches and regular contact with local employers to explore hidden as well as advertised employment opportunities.
To liaise with local partners and clinical teams from GP Practices, Talking Therapies, Musculoskeletal (MSK) services and social prescribing hubs as well other services e.g. VCF Sector, employers and Jobcentre Plus.
Deliver a triage function and ensure referrals are made to external provision as necessary to support participants' needs.
Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy, and ongoing contact with the employer to ensure job retention.
To adhere to administrative and data capture protocols which record the progress of individuals, and to keep accurate and complete records of casework and any participant expenditure.
Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practices within vocational rehabilitation.

A warm, approachable empathetic style and the ability to establish a rapport and build relationships with customers that support their progression to sustained employment.
Ability to understand, demonstrate and apply GC values: Make a positive difference, stronger together, empower people, do the right thing, build on success.
Awareness of health and mental health conditions and how this may impact on employment.
Knowledge of local health services.
Experience in relation to the issues affecting individuals with multiple barriers to progressing to employment and sustained employment.
Knowledge in relation to the support agencies that can assist individuals with complex needs (e.g., debt, substance misuse, housing, etc).
Understanding of a broad range of occupations and jobs in the local labour market.
Skills Required

Strong interpersonal and communication skills.
Ability to work in a target-driven environment, with a focus on the successful achievement of customer engagement, customer satisfaction and job outcomes.
Experience of working with people with multiple and complex needs, including health conditions and disabilities.
Understanding of working in the community, including on an outreach basis.
Experience of working in guidance, advice or counselling environments.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.

If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.

We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.

The Growth Company (GC) has an exciting opportunity for a number of Work and Health Coaches to join us on the Work Well contract throughout South Yorkshire. These roles will be based in Rotherham, Doncaster, Barnsley and Sheffield.

Currently all applications are being considered as expressions of interest subject to contract award. These positions will be on a fixed term contract until March 2026.

GC is a fast-growing, purpose-based social enterprise, and, as part of our mission for positive change, we deliver employment, health, and justice contracts across the North of England. Our services focus on empowering people to develop their strengths and make positive progressions in their lives.