Work Health and Employment Coach Worcester City PCN

This is an exciting opportunity to work in a brand new role within Worcester City PCN. The role will give you a unique chance to work as a member of the Worcester City PCN team, whilst also building links with a range of other local services and be part of a county wide Work and Health coach network. We will particularly welcome applicants with lived experience and those with strong connections to Worcester City.

The successful candidate will be part of the Workwell programme and will work with people from a range of backgrounds to help them return to work. They will work closely with participants within the local community to assess the barriers they experience in returning to work and provide support and coaching along with health and employment advice to overcome these barriers and return to work., The core purpose of the role is to support participants to Start, Stay and Succeed in work. The post holder will be expected to work flexibly, using their judgement, training and professional experience to achieve this goal. This may include the following non-exhaustive list of activities:

1. Receive and process referrals directly from Primary Care colleagues with the PCN the post holder is based in

2. Receive referrals from Job Centre Plus and Employers

3. Validate participants eligibility prior to offering support.

4. Manage a caseload of participants who have common mental, physical and social health problems or long-term conditions.

5. Carry out assessments to identify barriers and develop action plans in agreement with the individual to overcome those barriers

6. Provide coaching and other light-touch holistic support on a 1:1 basis to support the delivery of the participants plan,

7. Onward referral to other services where additional support beyond the 1:1 support is required. This may include a wide range of health and employment related support as needed to address the participants needs.

8. Work with external organisations as needed to support the participants journey through the Workwell pathway.

This role would suit someone with previous experience of coaching and mentoring, clinical experience is not required and training will be provided for the successful candidate.

Worcester City Primary Care Network first became established in 2019 and consists of nine local practices working together to provide the best possible care to their patients. The PCN covers a population of approximately 130,000 patients across the city. We are committed to the development and delivery of coordinated healthcare, working with partner organisations to support patients in making informed decisions about their personal care promoting health and wellbeing and ensuring equality of access for all. We employ over sixty additional roles staff to support our general practice colleagues to deliver the right care to our patients.

It means providing innovative servicesthat are designed around the needs of our community. We continue to work closely with our ICB and other local health and social care providers to drive our PCN towards an integrated neighbourhood team.SW Healthcare is a fast-growing provider of community-based healthcare services to NHS patients within South Worcestershire. The organisation utilises the excellent clinical expertise that already resides within the local NHS environment and harnesses it with efficient administration pathways to provide patients with more convenient and accessible services. We hope that by doing this we will not only deliver pathway improvements to patients but also go some way to relieving the growing volume pressures that are being experienced within local hospitals and GP practices.