Workforce Development Officer (CPD Hub) (Internal Applicants only)

The team also works with contract management and funding allocation, data reporting and returns. They handle requests for bespoke activities and courses with our NHS Trusts whilst liaising with internal and external stakeholders, ensuring they are providing excellent customer service.

The new CPD Hub requires maintenance of a suite of bespoke tools which the team manage independently. They work closely with the marketing team to produce and distribute marketing materials to prospective students and Trusts. There are various committees and boards that they are involved with as well as student governance.

The post holder will be responsible for contributing to the smooth running of the CPPD application process by communicating with relevant stakeholders, keeping excellent records, troubleshooting matters arising and taking a proactive approach at problem-solving. This will involve an advanced understanding of the IT systems used within the team and the ability to utilise these to provide exceptional service.

The post holder will be a proactive, team-oriented person who enjoys taking on a variety of projects and communicating with stakeholders both internal to the university and external (i.e. students, healthcare employers and funding institutions). They will be very IT-focussed with excellent communication skills and the ability to analyse problems and and identify potential solutions.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution.

The combined university is one of the largest suppliers of the health workforce in the capital, as well as one of the largest higher education destinations for London students.

Combining a breadth of disciplines across health, business, law, creativity, communications, science and technology, we are creating a 'health powerhouse' for students, researchers, the NHS and partners in uniting a world-leading specialist health university. We are now one of the UK's largest health educators, where staff and students have access to an expanded team of brilliant academic and professional services colleagues, combined resources and facilities and more interdisciplinary opportunities.

The merger creates opportunities to generate significant change in the world of healthcare including changes to treatment, population health monitoring, workforce development and leadership, policy, and advocacy.

The Workforce Development Team represents a specialist area of activity within the School of Health Sciences. The team works with healthcare providers (NHS and private sector) to deliver quality training in individual modules (known as CPD study) or non-accredited study days (known as City Health).

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George's operates a guaranteed interview scheme for disabled applicants.

At City St George's, subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way, involving a mixture of working on campus and at home each week.

Where a hybrid working arrangement can be accommodated, it is expected that colleagues will spend the majority (at least 60%) of their usual working time on campus each week. Specific details will be discussed and agreed with the successful candidate. A hybrid working arrangement will not detract from any comprehensive induction, that will include relevant on-site activities.

Regardless of where colleagues are working, City St George's, University of London's premises will be their primary and contractual place of work.

The University of business, practice and the professions.