The Workforce Solutions team are responsible for providing temporary staffing within the organisation. The postholder will lead on the pay and data function. This includes the below: · To be the first point of contact for Workforce Solutions staff in relation to queries about shifts, pay, annual leave and other entitlements. · To assist in the ongoing training of managers and staff in the use of the shift allocation software. · To collect and report on the staff usage data, and any other data required by the organisation. Below are some of the main duties of this role:
- To provide advice and information in relation to pay, employment terms & conditions and organisations policies & processes and systems (for example ESR/EASY expenses) and to direct staff to the appropriate source of more detailed information.
- To deal with specific queries from members of staff and managers, in person, by telephone or by email, resolving any discrepancies that arise including under or overpayments.
- To undertake administration to ensure Workforce Solutions staff are paid correctly for the shifts they have worked and receive other benefits to which they are entitled.
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services. We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England. A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times: Vision:Transforming Lives Values:Care, Innovation and Compassion Mission:An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people. Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.