Workplace Adjustments Lead Caseworker

The Council's Workforce Equality Strategy sets out a plan for the Council to be representative of the communities that we serve at all levels and for all our people to be able to bring their whole selves to work. We want to build an inclusive Council and we are improving our support to disabled employees and those with a long-term health condition by creating a Workplace Adjustment Hub.

The Workplace Adjustment Hub will provide support, advice and guidance on reasonable workplace adjustments ensuring these are effective, timely and support our people to thrive.

This is a new service, and we are recruiting a highly motivated and enthusiastic team that are passionate about equality, diversity and inclusion and support for our disabled employees and employees with a long-term health condition(s).

The Workplace Adjustments Lead Case Worker will take a key role in the delivery of the workplace adjustments hub service:

• Actively support the Workplace Adjustments Hub Manager in the development and design of solutions to support disabled employees including those with physical, mental health and neurodivergence


• Actively support the Workplace Adjustments Manager to improve service delivery and the effective implementation of workplace adjustments


• Drive client service improvements through effective communication of the findings, risks and outcomes of workplace adjustments implementation.


• Offer insight and analysis to promote best practice relating to workplace adjustments


• Lead, plan and deliver workplace adjustments and disability awareness related work for an assigned area of Council activities through the personal delivery of assignments, advice, training and guidance


• Provide specialist knowledge and advice to the service and stakeholders as a thematic lead in key areas relating to the service (e.g. physical, sensory, mental health, neurodiversity etc)


• Advise, support and challenge senior officers as required to ensure that workplace adjustments are implemented and that professional standards, organisational policy and standards are applied


• Take the lead role supporting, advising, and coordinating on complex cases


• Complete workplace adjustment risk assessments, advise and support clients and line managers through the adjustment process


• Coordinate the procurement of adaptive equipment/software and/or specialist support for to meet the adjustment needs of clients


• Work with stakeholder services including ICT, Estates and Health & Safety, on behalf of employees to ensure a timely delivery of adjustments


• Support the commissioning and contract management of specialist workplace adjustment services, including procurement of equipment, assistive technology, specialist assessments and training.


This is a fast-moving and supportive role, giving you the chance to use your skills and develop new ones. You'll be joining an organisation that is committed to promoting workforce equality and supporting its diverse employees. In return, you'll have access to a range of benefits including the Local Government Pension Scheme, flexible working, discounted travel schemes and further career development opportunities.

This role is office based with home working where appropriate. You will be able to work flexibly, from home or remotely some of the time but will need to work across Council sites or offices in support of colleagues and clients.

If you're excited by the opportunity to play a crucial role in the creation and delivery of the Workplace Adjustments Hub and have the skills and experience we're looking for we'd love to hear from you.

We are looking for a passionate and motivated individual who is an advocate for promoting positive outcomes for disabled employees and creating a more inclusive work environment. The ideal candidate will have experience supporting the identification and implementation of workplace adjustments to enable those who are disabled, have a long term health conditions and / or are neurodivergent to access and thrive in their jobs.

You will have the knowledge and skills necessary to lead on complex cases and provide specialist support in key areas relating to disability and long-term health conditions (physical, sensory, mental health, neurodiversity, etc).

Previous experience using a strengths-based approach will allow you to focus on an individual's talents and capabilities allowing staff to thrive in the workplace. Being able to empathise and understand the needs of disabled staff members you will make key contributions in adapting and developing the service offer.

Your strong communication skills will allow you to facilitate employees and their line managers in reaching solutions and promote best practice across the council. Guided by a pragmatic approach, you will ensure that the needs of all stakeholders are considered and balanced and are able to clearly explain the decision-making process behind adjustments, promoting transparency and understanding.

Your ability to plan, develop and deliver services will ensure that the needs of employees are met and that lessons learned and innovation are incorporated into systems and future ways of working.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We're the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We're proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you're joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you'll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five 'behaviours' - the grounding for how we must work together and treat one another:

• We take time to listen and understand


• We work together and trust each other


• We show that we value our differences and treat each other fairly


• We 'own it' and we're not afraid to try new things


• We're proud and passionate about Manchester


A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed i...

To apply for this role please complete the full application process and attach an Expression of Interest (no longer than 2 A4 pages) which outlines your suitability and interest in this role.