Workplace Experience Co-ordinator
Sodexo, Swindon
Workplace Experience Co-ordinator
£31824
Sodexo, Swindon
- Full time
- Permanent
- Onsite working
Posted today, 9 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 12a53d28a2e54adeb84e52e447906bd0
Full Job Description
- Liaise with VIPs/Stakeholders/Senior Level people and be their first point of contact for client experience
- Take full responsibility for managing external vendors and suppliers where required; build strong rapport
- Oversee spend and budgeting for client experience; liaise with, Line Manager, Accounts Payable and Finance when required
- Have a strong understanding of the direction of the Brand; execute service based on the Brand requirements
- Pro-actively review and if necessary, source new ways of service delivery that will be beneficial for overall practice
- Liaise effectively with facilities team; report and support
- Delegate and manage responsibilities evenly between individuals in the team; manage expectations and workloads
- Hold team meetings and huddles when required to assess and review standards/work practices/delivery etc.
- Undertake and implement safe work practices, in line with Sodexo and Johnson Matthey practice
- Report any customer complaints or compliments and take some remedial action if at all possible.
- Report immediately any incidents or accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be appropriate
- Attend all operational meetings as required and ensure up to date information is cascaded to relevant personnel
- Supporting the function at Johnson Matthey Culham with fortnightly visits.
- Complete all administrative tasks in a timely and accurate manner
- Comply with all Company & client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness and fire and COSHH. This will include awareness of any specific hazards in the workplace and training of staff in these
Strong verbal communication skills - Articulate, enthusiastic and approachable
- Strong Customer/Client focus
- Keen eye for detail
- Sound basis of IT knowledge and usage, e.g. Excel, PowerPoint, ability to produce reports and spreadsheets
- Resilience when working under pressure; unflappable temperament
- Team Player; flexible and willing to "muck in" attitude
- Willingness to learn new systems and procedures
- Problem solver & proactive organised approach to tasks Able to think on feet in a methodical logical manner
- High end aptitude to work by yourself
- Diversity in management & leadership
- Relevant experience - including previous Management & Reception experience (required)
- Experience in multi-tasking
- Effective interpersonal and communication skills
- Commercial and Industry awareness.
- Diplomacy
About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. - Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a 24hr virtual GP Service
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
- Save for your future by becoming a member of the Mercer Aspire Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit., Monday to Friday
- 08:30 - 16:30
- 40 hours per week
- £15.30 per hour + Sodexo benefits
- Free parking onsite
- Refreshments and Lunch Provided
- Uniform Provided
- 28 Days Holiday, Rising to 33 Days with Service (including bank Holidays)
- Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is SN5 8AT
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families: