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Workplace Services Logistics Operative (multiple positions)

Warner Music INC, City of Westminster

Workplace Services Logistics Operative (multiple positions)

Salary Not Specified

Warner Music INC, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 6 Nov | Get your application in today.

Closing date: Closing date not specified

job Ref: 73393e0d4ba442988cb6e387165890da

Full Job Description

  • Music is Everything : Music is our passion, and we can never get enough. Tastes, trends, and tech will change, but great artists and songwriters will always be our driving force.
  • Global Growth, Local Expertise : Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere.
  • Innovation and Insight : Pushing the boundaries requires the best information and the boldest imagination. We use both to create the future.
  • Empowered by People : Like the artists we serve and the music they make, our differences make us stronger. This is a place where every talent can belong and build a career., You will be part of a core in-house Facilities team, supporting approximately 800 members of staff across three buildings in West London (Kensington), and one building in East London (Shoreditch)
    • Your role: This is a truly varied logistics role centred around the provision of a highly professional level of service including reception duties distributing post, portering, couriers, supply of stationery and ensuring that the facilities required by colleagues are available and they are supported seamlessly. This role is suitable for a professional and positive coordinator who understands the value of customer service and the difference that this can make to their colleagues. Working with people at all levels in a fast-paced dynamic environment and part of a focused and dynamic team, this multi-skilled role provides an exciting opportunity to make a difference at Warner Music This position will require being in the office 5 days a week. We believe that an in-office presence is critical for talent development, collaboration and building strong relationships. Here you'll get to:
  • Receiving and recording both incoming deliveries, sorting and delivering as required
  • Sorting and collection of outgoing mail and liaison with shipping vendors as and when necessary
  • Ensure wrongly addressed mail is tracked and delivered and if not returned to sender
  • Assist internal communications and marketing carrying out literature, merchandise desk drops in our buildings.
  • Facilitate courier requests throughout the day prioritising urgent bookings
  • Monitor stationery levels in cupboards and replenish / re order as required
  • Replenish and monitor stock levels in tea-points. Replenish coffee beans and milk in coffee machines throughout the day
  • Replenish First Aid boxes and report back to the Facilities Helpdesk if they are running low
  • Set up meeting rooms as requested
  • Event set-up as required and assisting with meeting room and studio tech support where required
  • Assist with small moves and changes across London sites
  • Any other duties as required from time to time commensurate with the experience, knowledge, skills and responsibilities of the post
  • Support in running fire drills
  • First aider trained
  • Managing reception and front of house, ensuring a tidy and presentable entrance
  • Meeting and greeting staff, clients, and all other visitors
  • Managing incoming phone calls in a friendly and professional manner (Screening, taking messages, etc.)
  • Maintaining and upkeep of UK wide phone list
  • Manage building wide artwork inventory

    Computer literate including a good working knowledge of Microsoft including Word and Excel is essential. Experience in using Google Docs, Mail, Calendars preferable
  • Effective communication skills on the telephone, via email and face to face
  • Ability to provide routine oral and written information clearly and concisely, with excellent attention to detail
  • Ability to build positive working relationships with internal and external clients at all levels.
  • Proven track record of working in a customer facing environment is essential.
    • We'd love it if you also had:
  • Experience in meeting room set up
  • Reception/Front of House Experience
  • Experience booking couriers

    At Warner Music Group, we're a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we know that each talent makes our collective bolder and brighter. We are guided by four core principles that underpin everything we do across all our diverse businesses, As the home to Asylum, Atlantic, East West, Elektra, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalogue of more than one million copyrights worldwide. Redefining what it means to be a music company in the 21st century, our consumer brands include trend-setters like UPROXX, Songkick, HipHopDX, and EMP. We're the home to WMX - the next generation services division that connects artists with fans and amplifies brands in creative, immersive, and engaging ways - and Alternative Distribution Alliance (ADA) - the ground-breaking global distribution company for independent artists and labels.
    • Together, we are Warner Music Group: Music With Vision & Voice.

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