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Workshop Administration Coordinator

Service UK - United Kingdom Wolverhampton On-Site Atlas Copco Atlas Copco Ltd September 18, 2024 October 9, 2024

Workshop Administration Coordinator

Salary Not Specified

Service UK - United Kingdom Wolverhampton On-Site Atlas Copco Atlas Copco Ltd September 18, 2024 October 9, 2024, Wolverhampton

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 20 Sep | Get your application in today.

Closing date: Closing date not specified

job Ref: d07fe10713a944b798fcc62582a2f29f

Full Job Description

  • .fit_to_content { width: 100.0%; height: auto; } Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.An exciting opportunity has arisen to be a part of the service administration team for Atlas Copco tools and industrial assembly solutions customer centre located in Wolverhampton. The role involves co-ordinating the admin processes associated with the service workshop, located in Wolverhampton and our central service workshop. You will need to be flexible in your approach, with an eye for detail, understand the importance of standardised procedures and have a desire to identify and implement process improvements. A need to provide excellent customer service to our internal and external customers is essential. Additional requirements involve handling calls from our salesforce and customers along with internal sales tasks. This is a demanding role and will require applicants to be organised and accurate in their work, whilst able to meet tight daily deadlines. You will need to rapidly integrate with the existing team and immediate high levels of performance will be required. Office administration experience is essential, and a working knowledge of Microsoft Outlook/Office and SAP would be particularly advantageous.Your role: Co-ordinate all admin processes associated with the Atlas Copco service Workshop within SPIRIT and SAPUtilise workshop flow in SPIRIT to process all products processed through Atlas Copco's service workshopsProcessing of quotations, orders and sales invoices to defined deadlinesInput, coordinate and manage sales orders, from order through to dispatch and invoicingProactive customer updates to advise of delivery dates and changed order status.Investigating and resolving invoice queries, from customers and external suppliers.Create and follow up quotations within Salesforce and or SPIRIT in support of the overall sales team targets.Handling office sales calls.Processing of purchase orders to suppliers (PTD, CSW etc)To undertake ad-hoc work as required.To succeed, you will need: Experience working in business administration is essential.Excellent PC skills including MS365.Experience working with SAP and excellent telephone manners.Good English and Maths skills.Excellent communication and interpersonal skills. Strong planning and organising skills.You set priorities according to importance and urgency, you fulfil tasks in a cost-efficient way.Knowledge of the company's SPIRIT service management system.Experience in a service-related field with customer interaction will be an asset.Knowledge of Atlas Copco tools and industrial assembly solutions.Location:The applicant must live within a commutable distance of Wolverhampton, UK.In return, we offer you:We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.A satisfying career - You remain in the 'driver's seat' to map out and shape your own career. You will have access to global job opportunities, as part of the Atlas Copco Group.The satisfaction of working for an international market leader who is committed to sustainable productivity solutions.We offer a great benefits package including health insurance, paid leave, and retirement benefits.About us:Atlas Copco Tools and Industrial Assembly Solutions is part of the Atlas Copco Group, which was established in Sweden in 1873. We offer sustainable productivity in the manufacturing world and our operations within the UK are, for the most part, dedicated to sales, projects and service. We offer unique and innovative turnkey solutions to our customers along with a global market presence. We support and partner with manufacturers across all ranges of industry and our customers include global companies such as Airbus, Jaguar Land Rover, Ford Motor Company, Rolls Royce, BMW, JCB and Caterpillar to name a few.#LI-Onsite Diverse by nature and inclusive by choiceBright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging. {"@context":"http://schema.org/","@type":"JobPosting","datePosted":"2024-09-18","hiringOrganization":{"@type":"Organization","name":"Atlas Copco Ltd"},"identifier":"147776-all","jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Europe / Middle East / Africa","addressCountry":"UK - United Kingdom"}},{"@type":"Place","address":{"@type":"PostalAddress"}},{"@type":"Place","address":{"@type":"PostalAddress"}}],"title":"Workshop Administration Coordinator","validThrough":"2024-10-09"}

    The role involves co-ordinating the admin processes associated with the service workshop, located in Wolverhampton and our central service workshop. You will need to be flexible in your approach, with an eye for detail, understand the importance of standardised procedures and have a desire to identify and implement process improvements. A need to provide excellent customer service to our internal and external customers is essential.
    • Additional requirements involve handling calls from our salesforce and customers along with internal sales tasks. This is a demanding role and will require applicants to be organised and accurate in their work, whilst able to meet tight daily deadlines. You will need to rapidly integrate with the existing team and immediate high levels of performance will be required. Office administration experience is essential, and a working knowledge of Microsoft Outlook/Office and SAP would be particularly advantageous.,
  • Experience working in business administration is essential.
  • Excellent PC skills including MS365.
  • Experience working with SAP and excellent telephone manners.
  • Good English and Maths skills.
  • Excellent communication and interpersonal skills.
  • Strong planning and organising skills.
  • You set priorities according to importance and urgency, you fulfil tasks in a cost-efficient way.
  • Knowledge of the company's SPIRIT service management system.
  • Experience in a service-related field with customer interaction will be an asset.
  • Knowledge of Atlas Copco tools and industrial assembly solutions.

    Atlas Copco Tools and Industrial Assembly Solutions is part of the Atlas Copco Group, which was established in Sweden in 1873. We offer sustainable productivity in the manufacturing world and our operations within the UK are, for the most part, dedicated to sales, projects and service. We offer unique and innovative turnkey solutions to our customers along with a global market presence. We support and partner with manufacturers across all ranges of industry and our customers include global companies such as Airbus, Jaguar Land Rover, Ford Motor Company, Rolls Royce, BMW, JCB and Caterpillar to name a few.
    • #LI-Onsite Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

    In return, we offer you:
  • We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.
  • A satisfying career - You remain in the 'driver's seat' to map out and shape your own career. You will have access to global job opportunities, as part of the Atlas Copco Group.
  • The satisfaction of working for an international market leader who is committed to sustainable productivity solutions.
  • We offer a great benefits package including health insurance, paid leave, and retirement benefits.