Workshop Control Support

We are looking to recruit someone for a Workshop Control Support role in Birmingham. This is a full-time, permanent position.,

• Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
• Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
• Answering the telephone & dealing with customer enquiries.
• Dealing with customer enquiries on the Service Reception counter.
• Managing the team of technicians.
• Managing the shifts work load in accordance with customer expectations.
• Create an accurate hand-over data sheet for the following day's early service shift controller.
• Locking up the site, and setting the alarm system at the end of each shift.
• Organisation skills
• IT Literate
• Experience warranty
• Costing retail cards
• Use of ADP advantageous