Workshop Supervisor

£44000

WJF Technical Support Limited, Nuneaton, Warwickshire

Full time
Permanent
Onsite working

Posted 2 weeks ago, 7 Dec | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 0416035594d24727901d4decc8b1a7f5

WJF Technical Support Limited

Full Job Description

Assist in maintaining efficient workshop scheduling and prioritise repairs according to customer demands and business needs.
Help managers identify cost-effective repair methods to minimise trailer downtime.
Ensure all inspections, servicing, and repairs-whether in the workshop, on the roadside, or at a customer's location-are completed to a high standard, adhering to company guidelines and current Environmental Health & Safety (EHS) regulations.
Oversee and manage workshop systems and processes as required
Encourage safe and efficient workshop practices, maintaining a clean, hazard-free environment and ensuring full compliance with safety standards
Assist managers in maintaining appropriate staffing levels by managing holiday requests and workshop loading
Collaborate with managers to manage overtime efficiently, ensuring alignment with maintenance needs
Maintain optimal stock levels, ensuring parts and products are available in a timely manner
Process all documentation accurately and promptly
Identify opportunities to leverage manufacturer warranties and goodwill programs.
Support managers in analysing maintenance trends and providing insights for improvement.
Strive to meet or exceed all agreed-upon goals and objectives.
Ensure all company vehicles are operated safely and in compliance with traffic laws and company policies and enforce adherence to the Mobile Van Policy.
Deliver high-quality customer service, consistently demonstrating company values.
Highlight potential commercial opportunities to managers.
Assist managers in ensuring all staff consistently use Personal Protective Equipment (PPE) and adhere to health and safety protocols. Report any concerns to the Branch Manager.
Participate in all required company training., We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits., This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
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Must be a qualified technician with "Time Served" experience or hold City & Guilds Level 1, 2, & 3 Certificates (or equivalent qualifications) with a strong background in trailer repairs
Customer & Team Focus: Demonstrate a high level of professionalism and a commitment to both customer satisfaction and team success
Supervisory Experience: Previous experience supervising a team is an advantage
Possess a high level of enthusiasm, self-motivation, and effective communication skills
Exhibit strong organizational abilities, attention to detail, and the capability to prioritise tasks and meet deadlines
Ability to work independently and manage responsibilities without constant supervision
Comfortable with providing feedback and challenging processes when necessary
Computer literacy is essential
Proven administrative capabilities are advantageous