Young person homeless support worker

We are looking for aYoung Persons Support Worker (Customer Support Co-Ordinator) tojoin our team in Lancashire to work across our Young Person'sSupported Accommodation projects. Working within this scheme youwill support with the continued, safe provision of accommodationand person-centred support for young people. As part of your role you will also be required to completethe below duties.

• include-Undertaking needs assessments
• proving advice, guidance and support to youngpeople
• working collaboratively with a multidisciplinary team
• Support reviews and SMARTgoals
• Safeguarding and riskmanagement
• Planning transition and moveon
• Team working
The role will involve workingwith young customers, Group employees and outside agencies andprofessionals to deliver a holistic service that is of the higheststandard. You will play a key role in signing up new customers tothe service and in providing advice and guidance with thewelfare/benefit system. You will be responsible for the maintenanceof the scheme including carrying out risk assessments and otherhealth and safety monitoring as well as working closely with thehousing management team regarding repairs, voids andmaintenance. Please note that you will work36.25 hours per week over a 7 day rotaperiod. This post is subject to asatisfactory disclosure from the Disclosure and Barring Service andall offers of employment are subject to the receipt of twosatisfactory references.

To be considered forthis role it is essential to have experience working withindividuals 16 plus, it is a requirement to of worked within acustomer facing role therefore you can offer the best customerservice to our customers. Here at Places forPeople we are looking for someone who is as spirited as we,this is an emotive working environment and we need our staff to bepositive and supportive. You will have experience working inpotentially challenging situations, resilience is a key charactertrait for this role. Ideally you will have local knowledge to sharewith our customers. Ideally you will be aconfident I.T. user who is a confident communicator that caninfluence in a positive manner when required. The ideal applicant requires to compassionate and able toput themselves in the customer shoes which will help them deal withany situation effectively. If you are the type of person who wantsto make a difference this may be the role foryou.

We know that there'salways more we can do to make you smile, that's why we offer acomprehensive benefits package to help colleagues save money ormake their lives a little bit easier which caninclude:
• 27 days holiday +Bank Holidays
• Pension with matchedcontributions
• Training anddevelopment
• Extra perks including hugediscounts and offers from shops, cinemas and much more.