Our clients are looking for a dedicated Secretary/Administrator to join their team to ensure the smooth day-to-day operation of the office. This role plays a vital part in managing administrative tasks, organising events, and supporting charitable activities. This role will require initiative, strong organisational skills, and the ability to work independently when needed. Key Responsibilities

Handle phone calls and respond to charity-related queries.
Monitor and manage the charity's inbox, ensuring prompt and professional responses.
Organise back-office administration for events, such as sending out invitations, tracking responses, and providing weekly updates.
Maintain an up-to-date database of charity contacts (Trustees, Patrons, volunteers, organisations, and contributors).
Oversee the grants process, including receiving and assigning applications, coordinating assessment meetings, and maintaining accurate records of grant recipients.
Organise Trustee and fundraising meetings, ensure meeting documents are sent 7 days in advance, and attend meetings to take minutes.
Provide clerical support as needed, including drafting letters and preparing reports.
Assist with posting updates and events on social media platforms or flagging to team members.

Experience with platforms such as Ticketmaster and Eventbrite for delegate bookings.
Strong administrative skills and attention to detail
Computer savvy with the ability to quickly learn new software and systems
Strong written composition skills, especially for drafting letters and meeting minutes
Excellent verbal communication and interpersonal skills
Ability to work independently when required
Basic social media management skills
Familiarity with booking platforms like Eventbrite or Ticketmaster