3 Admin / Secretarial / PA jobs in Lowestoft, Suffolk

The post holder will be responsible for leading the provision of a comprehensive, professional, and consistent admin service. Key duties include: Supervision of the admin team, giving guidance around workload and prioritisation. Liaising closely with the Service Managers and Clinical Advisors to ensure admin processes are efficient and consistent. The post holder will be required to work independently using initiative, and applying a high degree of confidentiality to all of their work. To undertake non-routine duties without direct supervision, working within broad procedures and policies. The post holder is the first point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors., Provide day to day supervision and coordination of admin staff, and management of the department. To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms. To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis To identify, develop and implement process improvements Support Team Management in delivering high standards on all performance / delivery indicators. Responsibility for developing systems to manage team performance to agreed Trust targets. Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team. To update skills as necessary and attend mandatory training To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent. To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work. To participate in yearly appraisals with supervisor/line manager., The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Would you like an opportunity to progress your administration career within our Norfolk services? Broadland Clinic is looking for a motivated and highly organised administrator to lead their team of administrators, receptionists and medical secretaries.,

• Degree level qualification or equivalent experience
• Willingness to complete further training and qualification identified as appropriate to the role
Desirable criteria
• Communications skills / Leadership training, Extensive experience of working in an office environment. Knowledge of secretarial or administrative procedures and systems, some of which are non-routine and non-routine activities such as answering queries, progress chasing, task-related problem solving, acquired through experience.
• Knowledge of specialist functional / medical/legal terms, organisational policies and procedures
Desirable criteria
• Experience of leading / supervising a team, To manage and organise own time and work efficiently and adhere to deadlines to enable the smooth running of the department
• Knowledge of administrative systems, admission, patient information systems, hospital departments, clerical / office procedures, data input procedures acquired through on-the-job training
Desirable criteria
• Leading a team, taking responsibility for productivity and efficiency
• Examples of identifying process improvements, Able to use own judgement to find solutions through use of analytical and problem solving skills.
• Able to maintain spreadsheets, analyzing and disseminating data, Pleasant, professional, enthusiastic approach
• Able to clearly and accurately communicate verbally, and in writing with service users and staff
Emotional and Mental EffortEssential criteria
• Able to respond to an unpredictable work pattern, prioritising your own and others workloads
• Able to remain calm, professional and positive when faced with difficult situations
  
  Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission.
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional