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Salary not available. View on company website.
Mersey Care NHS FT, Liverpool
- Onsite working
- Full time
- Permanent
Posted today, 31 Jan
Job ref: 0febd6c8b6a64085b37e0721985a4abe
Full Job Description
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------, Provide a timely, accurate and comprehensive range of administration, clerical to support inpatient areas within Longmoor House.
The post holder will be a key member of the ward based administrative teams. The post holder will be required to maintain confidentiality in relation to patient and staff information.
They will work flexibly to meet the needs of the service and to support ward and service processes. The post holder will work with a high level of accuracy, a commitment to team working and continuous improvement to bring about positive service outcomes.
They will have good written and verbal communication skills and demonstrable organisational and time management ability., Produce typed letters/reports for the ward on various issues relevant to the Service and distribute to others via internal mail and the e-mail system, as appropriate.
In line with Service requirements, prepare agenda and papers for various meetings; attend, take and transcribe the minutes and distribute in accordance with agreed timescales.
Processing all patient referrals into the ward; updating various systems and all patient discharge paperwork, scanning and printing relevant documents.
Supervise others, planning their workload and dealing with any issues that they may have, ensure all ward areas have administrative cover, escalating any issues to ward managers and admin leads.
Distribute relevant documents to members of the clinical team.
Ensure an adequate process for disposing of confidential clinical information/ documents.
Act as first point of contact for visitors to the ward, handling all queries; signposting to correct area and providing information where appropriate via telecom, email, telephone and face-to-face.
Maintain recording systems to support the monitoring of annual leave, sickness and training of ward staff via the online roster system.
In line with Service requirements, maintain manual and electronic patient and ward records.
Maintain provisions stocks and order any other items required for the ward.
Liaise with clinical and other administration staff.
Provide cover for colleagues as requested by Ward Managers and Admin Leads.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.
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Mersey Care NHS FT
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