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Halo Accident Repair Centre Ltd, Haverscroft Street, Breckland
- Onsite working
- Full time
- Permanent
Posted today, 5 Apr
Job ref: 703d6394058c4d6f9e7f1c9a1bc00452
Full Job Description
- Support and develop Customer Journey Specialists (CJS) across your region
- Ensure consistency in service, aligning every experience with the 'Halo Way'
- Provide training to maintain high standards in communication and efficiency
- Audit customer interactions to uphold best practices and compliance
- Manage resources and staffing to ensure sites are always covered
- Step in when needed, covering CJS absences to maintain continuity
- Encourage innovation, identifying ways to improve the customer journey
Self-motivated, enthusiastic, and extremely organised with a keen eye for detail. - Good I.T skill using a range of software packages
Halo is the industry leading UK-based accident repair group, with 34 established accident repair centres across the UK. Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and employee packages! We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want you to be a part of it!, Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a - Accredited Living Wage Employer
- Employee assistance programme for you and your family
- Health and wellbeing apps
- Cycle scheme
- Gym discounts
- Retail and restaurant discount and cashback
- Life Insurance
- virtualGP
- Enhanced family friendly pay such as maternity and paternity
- Free fruit and pizza
- Refer a friend bonus incentive
- Employee recognition rewards
- Team Event Budget (do something fun together!)
- Discounted LV insurance
- Get appreciated for your time with paid breaks
- 25 days holiday plus public holidays
- We invest in YOU with opportunities for career progression
- Pension contributions
- Work within a modern and clean working environment
- And we are always open to hearing what our people want! We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences and can be themselves.
people thinking business, we know that it's our teams and centres that provide extraordinary results. Therefore, you can expect an excellent package and environment.
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