23 Call / Contact Centres jobs in Heywood, Rochdale

Sales Team Leader Responsibilities: As a Sales Team Leader, you will support a field sales team and drive a world-class level of customer service within the Initial Medical business. Key responsibilities include:

• Taking full ownership of the overall management and motivation of the team.
• Overseeing the management of large customer accounts, including growth and risk.
• Reporting on business KPIs and implementing measures to improve performance.
• Liaising with external field managers to monitor relationship success.
• Involving in the development of new sales processes and ensuring effective reporting.
• Driving customer focus and ownership throughout the business for speedy resolution of enquiries.
• Monitoring and maintaining direct reports' sales plans, with monthly reviews.
• Checking and submitting monthly commission and bonus schemes.
• Responsibility for HR processes and improvements within the team.
  
  Leadership experience within a Sales & Account Management environment.
• An understanding of and experience in pipeline management.
• Experience of coaching & development in a sales environment.
• Management experience within a Sales environment.
• Outstanding influencing and negotiation skills.
• Excellent written and verbal communication skills.
• Commercial experience in managing controlled budgets 1 and risk.
  
  Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family. Our Social Links Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy Keywords: Hygiene Service Team Leader, Washroom Hygiene Service Team Leader, Rentokil Initial Jobs, Service Team Leader Jobs, Driving Jobs, Fleet Management Jobs, Customer Service Jobs, Leadership Jobs


• Competitive Salary Package: Start with a basic salary of £35,590 per annum, with bonus and commission schemes available.
• Benefits: Uniform and RI Rewards.
• Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in.
• Work-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week), with potential for up to 48 hours in the future with an increased salary.
• Industry-Leading Training: Receive top-notch training to support our customers' needs., Sales Team Leader Benefits:
• Additional opportunities to earn more with regular bonus and commission schemes.
• Salary grading system - linked to performance for those keen to develop their career within our business.
• Opportunity to contribute to a Private Healthcare scheme.
• Enrolment in our company pension scheme.
• Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards.
• Overtime opportunities - potential to earn extra in overtime to meet the needs of our customers.
• Uncapped leads commission - although this isn't a sales job, we appreciate and reward you for passing on sales leads.
• Employee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friends.
• Long service recognition - includes an extra five days of annual leave entitlement after five years of service.
• Refer a Friend - earn up to £1,000 for referring someone to work for Rentokil Initial.