29 Call / Contact Centres jobs in Leigh, Wigan

Collections Support Agent

Salary not available. View on company website.

JaJa Finance Ltd, City Centre, Manchester

  • Full time
  • Permanent

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Posted today, 1 Feb

Collections and Recoverie...

Salary not available. View on company website.

Together Limited, Cheadle, Stockport

  • Full time
  • Permanent

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Posted today, 1 Feb

Artwork Coordinator| Pack...

Salary not available. View on company website.

The Hut Group, Warburton Green, Trafford

  • Full time
  • Permanent

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Posted today, 1 Feb

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Call / Contact Centres jobs Leigh, Wigan

Billing Operations Treatm...

Salary Not Specified

Talktalk, Salford Quays, Salford

  • Full time
  • Contract

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Posted 1 day ago, 31 Jan

Income Manager (Corporate...

£43693

Housing Diversirty Network, Stockport

  • Full time
  • Permanent

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Posted 2 days ago, 30 Jan

Customer Success Speciali...

Salary Not Specified

Sunbelt Rentals Limited, Warrington

  • Full time
  • Permanent

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Posted 3 days ago, 29 Jan

Collections Representativ...

Salary not available. View on company website.

Together Limited, Cheadle, Stockport

  • Full time
  • Permanent

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Posted 4 days ago, 28 Jan

Recoveries Agent - Mortga...

Salary not available. View on company website.

Aldermore Bank, Chorlton-cum-hardy, Manchester

  • Full time
  • Permanent

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Posted 4 days ago, 28 Jan

Accounts Receivable Advis...

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Allied Milling and Baking Group, Liverpool

  • Full time
  • Temporary

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Posted 6 days ago, 26 Jan

Data Science Lead

Salary Not Specified

AO RETAIL LIMITED, Bolton

  • Full time
  • Permanent

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Posted 6 days ago, 26 Jan

Out of Hours Advisor

Salary not available. View on company website.

Creative Support Ltd, Stockport

  • Full time
  • Permanent

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Posted 1 week ago, 25 Jan

Lettings Officer

Salary not available. View on company website.

The Guinness Partnership, Rhodes Bank, Oldham

  • Full time
  • Temporary

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Posted 1 week ago, 25 Jan

OFD Advisor - 18.00 Hours...

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WARRINGTON BOROUGH COUNCIL, Warrington

  • Part time
  • Permanent

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Posted 1 weeks ago, 24 Jan

Provider Performance & En...

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Bright Horizons, City Centre, Manchester

  • Full time
  • Permanent

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Posted 1 weeks ago, 24 Jan

Regional Recruiter

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Cera Care, Baguley, Manchester

  • Full time
  • Permanent

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Posted 1 weeks ago, 23 Jan

Interim Service Support C...

Salary Not Specified

VWR International, LLC., Chorley

  • Full time
  • Contract

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Posted 1 weeks ago, 23 Jan

Enforcement Services Admi...

£22308

Marston Holdings, Helmshore, Rossendale

  • Full time
  • Permanent

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Posted 1 weeks ago, 22 Jan

Customer Service Advisor

Salary not available. View on company website.

Back 2 Work Complete Training, Clubmoor, Liverpool

  • Full time
  • Permanent

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Posted 2 weeks ago, 18 Jan

Resource Planning & MI Ma...

Salary Not Specified

SimpliSafe, Inc., City Centre, Manchester

  • Full time
  • Permanent

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Posted 2 weeks ago, 18 Jan

Customer Service Advisor ...

£23878

Concentrix Ltd, Can be based anywhere.

  • Full time
  • Permanent

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Posted 2 weeks ago, 15 Jan
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Collections Support Agent

Salary not available. View on company website.

JaJa Finance Ltd, City Centre, Manchester

  • Onsite working
  • Full time
  • Permanent

Posted today, 1 Feb

Job ref: c9ab1b56263242e096d41f4120ac25aa

Full Job Description

Join our growing team as a Collections Support Agent, where you'll support customers through various financial situations; including arrears, over limits and persistent debt. This team supports customers through various channels such as voice, chat, email and more. Our goal; delivering exceptional customer experience. What You'll Do:

  • Engage with customers to understand their financial situations and agree on sustainable payment solutions.
  • Support vulnerable customers by tailoring your approach to their needs.
  • Contribute to process improvements by sharing insights with the collections team.
  • Manage multiple tasks across the customer journey while ensuring accuracy and compliance.
  • Work towards individual and team KPIs and SLAs, ensuring best-in-class service.

    Strong verbal and written communication skills in a customer-facing role.
  • Comfortable in a fast-paced, evolving environment.
  • Experience with call centre technologies (e.g., diallers, customer portals).
  • A problem solver with a proactive approach to challenges.
  • Desirable:
  • Experience in financial services, especially lending/credit cards and collections.
  • Knowledge of collections regulations and compliance.
  • Ability to navigate sensitive conversations around financial hardship.

    The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
  • Fully flexible remote hybrid working model
  • Potential for part time working around other / family commitments
  • Pension contributions
  • Bonus potential
  • Private medical cover
  • 25 days annual leave (FTE) plus UK bank holidays and your birthday off (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
  • 4x life insurance cover
  • Employee assistance program
  • Hours: 37.5 per week, Mon-Fri 9am-5:30pm (Future flexibility between 8am-8pm, Monday-Sat may be required) Salary: Industry Leading
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Direct job link

www.jobs24.co.uk/job/collections-support-agent-124561116

About this company

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