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Salary not available. View on company website.
Whittington Health NHS Trust, Burnt Oak, Barnet
- Onsite working
- Full time
- Permanent
Posted 3 days ago, 16 Apr
Job ref: 200fa78ce214431ba4b97d0260ff2793
Full Job Description
The post holder will be responsible for the co-ordination of referrals into the Children's Integrated Therapy Service, and responsible for the administrative functions associated with processing referrals.
The post holder will be responsible for ensuring appropriate information is readily available to parents, young people, professionals and that this information is regularly updated.
The post holder will provide a responsive and efficient administrative service to meet the needs of the team.
The post holder will use their reason, intellect and judgement to work on their own initiative to deal with matters on behalf of their manager.
The post holder will be an effective decision maker, who is able to prioritise own workload whilst responding to interruptions.
The post holder will be able to deal with unpredictable work patterns and proactively deal with issues without reference to others
SAFEGUARDING CHILDREN AND ADULTS
To comply with the Trust's Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:
+ Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
+ Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
+ Ensure you are familiar and comply with local protocols and systems for information sharing.
+ Know the appropriate contact numbers and required reporting lines.
+ Participate in required training and supervision.
+ Comply with required professional boundaries and codes of conduct
Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
Your application form -
1. Provide only business email address for your referees - we are unable to request references from yahoo, Hotmail, Gmail accounts.
2. Make sure you to include all evidence of where you meet the essential requirement on the jobs description as this forms the base of our shortlisting criteria.
Our processes -
1. Closing dates are given as a guide; we are within our right to close adverts early so please ensure you submit your application as soon as possible to avoid delay.
2. If you do not hear from us up to 3 weeks after the closing date of the job unfortunately this means you have not been successfully shortlisted for interview. If your require feedback on your application please contact the appointing manager detailed in the body of the advert.
3. Please check your emails regularly as all correspondence from us will be via trac.systems - occasionally these emails will go into your Junk folder.
4. Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.
Other important information -
+ Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
+ Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
+ In submitting an application form, you authorise Whittington Health NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
Please note that during the recruitment process your Identity Documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided
The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
We would welcome applications from individuals who are from underrepresented groups in the organisation
The role is to support the team in the delivery of the service to children and young people within Barnet. Main responsibility will be around Co-ordinating the Single Point of Access for Referrals as well as the Education Health and Care Plan process. The post holder will have previous experience of working in the provision of excellent customer care. Experience of working in an NHS environment including the maintenance of electronic records would be desirable.
You should have well-developed communication skills with patients and colleagues, and be able to provide an initial response to queries and concerns from patient and other services, as well as sign post / direct as appropriate. You will have good IT skills, be able to prioritise your work, be a team player, use your initiative and meet deadlines.
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