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Volunteer Co-ordinator - Recruitment and Support
Salary not available. View on company website.
Bedfordshire Hospitals NHS Foundation Trust, Luton
- Onsite working
- Full time
- Permanent
Posted 1 day ago, 5 Apr
Job ref: 2e43695a0e9448f8b3be62a62d01e3c4
Full Job Description
As a Volunteer Coordinator, you will be responsible for the recruitment, training and coordinating the activity of volunteers, who will support our patients, their families and staff. You will work collaboratively with teams across the hospital, to ensure we deliver a high quality service at our hospitals.,
- Support in delivering Charity and Trust strategic aims and enhancing the experience of patients, visitors and staff
- Focus on the recruitment of new volunteers in line with NHS Employers guidelines, and the retention of existing volunteers through appropriate support on a day-to-day basis.
- Collaborate with clinical and non-clinical teams across the hospitals to support requests for volunteer support and the development of volunteer role descriptions and risk assessments
- Maintain accurate and up-to-date data and administrative systems with the ability to use a CRM database
- Ensure volunteers are appropriately trained, including supporting the training of Mealtime Assistants on the wards
- Produce reports on service activity as required and contribute to the development of evaluation and outcome measures
- With a high level of written and verbal communication skills, assist with marketing and promotion of volunteer roles, testimonials and successes, including social media and website content, presentations and representing at community events
- Ensure regular communication with all volunteers
This role will suit an individual with a passion for volunteering and a good understanding of recruitment and relationship management., Experience of building and maintaining strong relationships with volunteers / clients andnetworking across a wide range of services Experience of supervising and motivating volunteers High level of relationship skills: Empathy; caring; acceptance; mutual affirmation; supportive and can give constructive feedback Good IT skills including the use of Microsoft Office applications. Excellent written and oral communication skills Excellent organisational skills and attention to detail, with the ability to prioritise own workload and work autonomously and as part of a team Lateral thinking and problem-solving skills and the ability to adapt to changing and emerging needs, Experience of data collection, administration and recording procedures, use of a bespoke database, production of reports Full driving license, own car and business insurance is essential.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology.
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