You will empower our customers to live independent, fulfilling, and dignified lives in our Independent Living services. Duties will include:

Provide assistance to residents in need of physical personal care during the night ensuring dignity and privacy is upheld
Recognise distress and identify and assess positive ways to reduce it
Encourage independence in residents where possible
Actively participates in specified care management programmes
Provide assistance with laundry as well as assist customers with catering skills

An optimistic, flexible, and non-judgemental approach
Excellent verbal and written communication skills with individuals from a variety of different backgrounds
Experience working in a customer focused environment within a residential setting with a diverse client group of vulnerable adults
Basic administrative skills with the ability to use Microsoft Office including Word, Outlook, and Excel
Awareness of housing, health and safety legislation and regulations will also be important

At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
Competitive pay & generous pension
28 days holidays plus bank holidays (pro rata)
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits