To advise on strategy to optimise the use of the estate and to meet the future
To procure development projects as approved;
To manage and keep under review, property agreements, leases etc;
To liaise with external bodies, as appropriate concerning the estate, To maintain buildings, services and grounds in safe condition and fit for
The provision of timetabling services to maximise space utilisation.
To operate support services which meet agreed Service Level Standards;
To monitor effectively all financial activities to ensure departmental
To adopt value for money solutions in all aspects of activities;
To develop, maintain and implement policies and procedures to effectively
To identify and meet current and emerging 'customer' requirements;
To ensure that all work and services for which it is responsible, are
To provide all of its staff with the necessary training and support to effectively
To provide a facilities management function for the delivery of portering,
To provide a friendly, professional and courteous welcome to Goldsmiths;
To ensure that all student/staff, conference guests, contractors and visitors are
To be responsible for the efficient running of reception, with the professionalism
Accept and sign for deliveries from Royal Mail and couriers. Process mail for staff
Answering calls to the reception(s) and the College telephony switchboard
Deal with students/staff, visitors and contractors in person and also by telephone
Notify relevant members of staff of their visitor/contractor;
To support events happening on campus and ensure a smooth service is
To be familiar with the layout of the campus and local area and be able to give
To ensure great team work at all times both within and outside the department,
To deal with maintenance requests, log on Estates Helpdesk and/or advise on
Follow through if required with Estates Help Desk of logged cleaning or
Deal with lost keys/access cards and arrange access for visitors/contractors;
To prepare, issue access cards and keys as and when required;
Escalate any security incidents to the security control room;
To communicate regularly with the FoH Coordinator.
To be responsible for the upkeep and cleanliness of your allocated area including
Carry out Key Audit at the start and end of shifts for handovers;
To lock and unlock areas under their responsibility and support stakeholder access
To assist the security team during emergency situations.
To undertake such other duties within the competence of the Role Holder as may

estates strategy & strategic development
capital projects, minor works and refurbishments
maintenance (building and grounds), surveys, statutory compliance
space utilisation & timetabling,
energy and carbon management,
environmental management
facilities services including: cleaning, portering, security, reception,
health and safety
catering
conference services
print services

Competitive salary
Working in Zone 2, with fantastic transport links and interest free travel to work
Excellent annual leave entitlement plus additional closure days at Christmas and
Membership of USS or LPFA pension scheme, dependent upon grade
Access to exclusive discounts, including high street retailers
Maternity, paternity, shared parental leave and adoption leave and pay and tax
Contractual sick pay provision
Free eye tests
Wellbeing initiatives including the Chaplaincy and Staff Choir
On-site dining facilities