Serco are recruiting for a Health Record Porters to join their current team based at James Cook University Hospital, Middlesbrough. The key purpose of the role is to provide a comprehensive, quality, efficient and cost-effective Portering service within the whole of the Hospital, in line with contractual requirements ensuring patient care and customer service being at the forefront of service provision.,

As the Health Record Porter you will Ensure that all Back of House Portering functions are undertaken in a professional, competent and safe manner. You will be responsible for collecting Health Records and delivering patient notes and for the Collection/transfer of patients notes on a prescribed schedule.
You will support the Porter Patient Ambassador to ensure full service is maintained, assist in maintaining appropriate records and ensure all Portering equipment is in a clean and hygienic condition. You will also be expected to Undertake any other tasks/duties as identified by the Patient Ambassador, Service Manager or Soft Services Lead

This is a physical role and the post-holder will be required to be mobile for the majority of their working day with manual handling being necessary to lift / carry
NVQ or Equivalent Qualification.
Ability to read, write and converse clearly in English.
Basic awareness of Health & Safety working practices.
Previous experience working within a hospital or service environment.
Customer service skills including clear verbal communication.
Understand the importance of patient care, infection control and safety.
IT Literate to support innovation.
Flexible approach to working shift patterns
Ability to work within a busy environment and under pressure
Present a professional image
Full UK Driving License.

About Serco

Salary: Competitive salaries with annual reviews
Pension: Up to 6% contributory pension scheme
Holidays: 25 days' annual leave plus bank holidays
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.