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Facilities Helpdesk Controller
Salary not available. View on company website.
NG Bailey Group Limited, Leeds
- Remote working
- Full time
- Permanent
Posted today, 3 Feb
Job ref: 6f3c94b6425647dc92599de80297379e
Full Job Description
Some of the key deliverables in this role will include:
Oversee the delivery of Planned Maintenance, Remedial, and Reactive works for designated clients.
Update NG Bailey's system with new work orders and assign them to either NG Bailey engineers or approved subcontractors.
Ensure engineer workloads are balanced by considering geography and availability, reassigning tasks as necessary.
Confirm all completed works have the appropriate paperwork attached and ensure work orders are updated and closed in the system.
We're seeking someone who thrives in a customer-facing role and enjoys interacting with clients and customers by email and phone. Ideally, you will have:
Strong Communication Skills: Clear, concise, and professional interaction with clients and team members.
Organizational Ability: Comfortable managing tasks and schedules in a fast-paced environment.
Tech-Savvy: Proficient in using computer systems; previous experience with facilities management systems is a bonus, but a willingness to learn is essential.
Attention to Detail: Ensuring all paperwork is accurate and work orders are properly completed
We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes:
25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days
Salary sacrifice car scheme (Hybrid/Electric Vehicle)
Pension with a leading provider and up to 8% employer contribution
Personal Wellbeing and Volunteer Days
Private Medical Insurance
Life Assurance
Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes
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About this company
NG Bailey Group Limited
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