Patient Centre Clerk
The Dudley Group NHS Foundation Trust, Dudley
- Full time
- Temporary
Apply on company site
Work from Home Entry-Leve...
Top Level Promotions, Castle Fields, Shropshire
- Full time
- Permanent
Apply on company site
Podiatry Administration A...
The Dudley Group NHS Foundation Trust, Dudley
- Part time
- Permanent
Apply on company site
Clerical Officer - Theatr...
The Shrewsbury And Telford Hospital NHS Trust, Shrewsbury, Shropshire
- Full time
- Permanent
Apply on company site
Seasonal Team Member
Welcome Break , Dawley Bank, Telford and Wrekin
- Part time
- Temporary
Apply on company site
Business Manager
BMW Group, Oldbury, Sandwell
- Full time
- Permanent
Apply on company site
Sales Consultant
Bovis Homes Group PLC, Wolverhampton
- Full time
- Permanent
Apply on company site
Customer Assistance Repre...
Enterprise Flex-e-rent, Brades Village, Sandwell
- Full time
- Permanent
Apply on company site
Welcome & Service Assista...
National Trust, Stourbridge, Dudley
- Full time
- Temporary
Apply on company site
Recovery Worker (Ref: 002...
We Are With You, Shrewsbury, Shropshire
- Full time
- Permanent
Apply on company site
Yard Supervisor
Copart UK Limited, Blakeley, South Staffordshire
- Full time
- Permanent
Apply on company site
Flood Liaison Officer
Severn Trent, Shrewsbury, Shropshire
- Full time
- Permanent
Apply on company site
Optical Assistant Apprent...
SPECSAVERS OPTICAL SUPERSTORES LIMITED, Stourbridge, Dudley
- Full time
- Permanent
- Apprenticeship programme
Apply on company site
Senior Customer Service A...
The West Brom, Mayer's Green, Sandwell
- Full time
- Permanent
Apply on company site
Soft FM Manager
NHS Property Services Ltd, Walsall
- Full time
- Permanent
Apply on company site
Receptionist
Serco Group Plc, Shrewsbury, Shropshire
- Part time
- Permanent
Apply on company site
Level 3 Qualified Persona...
The Gym Group , Stourbridge, Dudley
- Part time
- Permanent
Apply on company site
Housing Advice Assistant
WYRE FOREST DISTRICT COUNCIL, Kidderminster, Worcestershire
- Full time
- Temporary
Apply on company site
Optical Assistant Apprent...
SPECSAVERS OPTICAL SUPERSTORES LIMITED, Honnington, Telford and Wrekin
- Full time
- Permanent
- Apprenticeship programme
Apply on company site
New Car Sales Executive
BMW Group, Wolverhampton
- Full time
- Permanent
Apply on company site
Salary not available. View on company website.
The Dudley Group NHS Foundation Trust, Dudley
- Onsite working
- Full time
- Temporary
Posted 1 day ago, 29 Mar
Job ref: f9926442082340b285294c49fb45efbc
Full Job Description
Ability to use local hospital systems, NHS spine and the NHS e-Referral Service (e-RS) to fulfil the duties of this role.
To deal with any communications and problems this may arise from various sources to include dealing with difficult patients. To be aware of the Trust's policy on handling complaints and to comply accordingly.
Maintain an accurate audit trail for all referrals and appointment amendments.
To maintain good communication and relationships with patients, clinicians, GP surgeries and directorates.
Computer/IT literate, good telephone manner, able to work on own initiative, good verbal & written communication, ability to organise/ prioritise work, attention to detail and previous experience of working in an office environment
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
We value and respect all individuals' diverse backgrounds, perspectives, and experiences. As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We seek candidates who share our commitment to equality, diversity and inclusion and will actively contribute to advancing these principles within our workplace and the broader community. We want to ensure that our workforce is representative of the population we serve. To find out more read our inclusive practice people promise.
Copy the direct link to this job
Jobs by core skill
Customer Services
Customer Services jobs by area
Customer Services jobs in Aldridge
Customer Services jobs in Bilston
Customer Services jobs in Birmingham
Customer Services jobs in Bloxwich
Customer Services jobs in Brierley Hill
Customer Services jobs in Bromsgrove
Customer Services jobs in Brownhills
Customer Services jobs in Coventry
Customer Services jobs in Dudley
Customer Services jobs in Evesham
Customer Services jobs in Great Malvern
Customer Services jobs in Halesowen
Customer Services jobs in Hereford
Customer Services jobs in Kidderminster
Customer Services jobs in Leigh
Customer Services jobs in Leominster
Customer Services jobs in Ludlow
Customer Services jobs in Malvern Link
Customer Services jobs in Oldbury
Customer Services jobs in Rowley Regis
Customer Services jobs in Smethwick
Customer Services jobs in Solihull
Customer Services jobs in Stourbridge
Customer Services jobs in Royal Sutton Coldfield
Customer Services jobs in Tipton
Customer Services jobs in Walsall
Customer Services jobs in Wednesbury
Customer Services jobs in West Bromwich
Customer Services jobs in Whitehaven
Customer Services jobs in Wolverhampton
Customer Services jobs in Worcester