11 Full time, Customer Services jobs in Spalding, Lincolnshire

This position is part of the Cash Management Team for the Life & Pensions business. The team handles all money transactions, ensuring they are processed correctly and on time, meeting regulatory and client requirements. Additionally, the main tasks include processing payments, receipts, and distributions, and fixing any errors or discrepancies in financial records. This is crucial for accurate financial reporting and meeting regulatory requirements.,

• Entering incoming funds into BaNCS within SLAs, following regulations.
• Processing outgoing payments accurately, with required approvals.
• Approving automated payments, ensuring correct dates and info.
• Performing accurate daily bank reconciliations within SLAs.
• Resolving issues with payments and cheques, including tracing.
• Providing payment reports to clients/customers on time.
• Preparing and inputting manual journals as needed.
• Completing administrative tasks promptly and to a high standard.
  
  Have strong attention to detail
• Are able to work effectively under pressure and manage to tight deadlines
• Computer literate in MS Excel and Word skills and appetite to learn and effectively navigate multiple computer systems and other technologies.
  
  Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
  
  31 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide well-being programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial well-being.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ("Death in Service") & Group Income Protection