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Palo Alto Engineer - Pris...

Salary not available. View on company website.

Flint UK Technology Services, Can be based anywhere.

  • Full time
  • Temporary

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Posted 1 day ago, 14 Apr

Pastoral Support - Gypsy ...

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Flintshire County Council, Ewloe, Sir y Fflint - Flintshire

  • Part time
  • Temporary

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Posted 1 week ago, 4 Apr

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Palo Alto Engineer - Prisma

Salary not available. View on company website.

Flint UK Technology Services, Can be based anywhere.

  • Remote working
  • Full time
  • Temporary

Posted 1 day ago, 14 Apr

Job ref: 06a17d4d15fa41d5b7f9fecaae8754a7

Full Job Description

  • Provide configuration review, troubleshooting, and best practices assistance to the partner to aid in the resolution of customer issues.
  • Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner.
  • Provide fault isolation and root cause analysis for technical issues.
  • Gather and retain partner-specific documentation in a secure location for ease of troubleshooting.
  • Review technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
  • Occasional travel may be required to customer sites in Germany.

    More than 4 years of experience working with Palo Alto Networks technology in a client/partner-facing technical role.
  • Excellent written and verbal communication skills.
  • Required experience with TCP/IP.
  • Strong experience with Palo Alto Networks products and technology.
  • Strong experience in Routing & Switching (OSPF/BGP/VLAN/STP).
  • Experience with Authentication Protocols is a plus (Radius/TACACS).
  • Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
  • BA/BS in computer science or equivalent or equivalent military experience required
  • Certifications PCNSE or PCNSC1

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www.jobs24.co.uk/job/palo-alto-engineer-prisma-124921558
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