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Amazon.com, Inc, New Swannington, North West Leicestershire
- Onsite working
- Full time
- Permanent
Posted 6 days ago, 16 Apr
Job ref: 3c0e1a6a06e54cffa46e6cf4c4a567e6
Full Job Description
Reporting and analysis through tools, portals, and reports; following solution-driven approach to systems and processes, using advanced computer literacy (Excel, PowerPoint, Outlook, and Word).
Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
Develop and understand performance metrics to assist with driving business results.
Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure that they are delivered.
Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by Relay Operations Center (ROC).
Communicate with Carriers and internal customers (Planning, Fulfillment Centers).
Provide real-time customer experience by managing 24×7 operating environment.
Interact with internal and external stakeholders and Senior Leadership to develop and manage change.
An university degree.
Relevant experience in operations/supply chain/logistics/e-commerce and transportation.
Relevant experience in project management.
Relevant experience of direct management experience for employees and their performance.
Relevant Experience in Excel (Pivot Tables, VLookUps).
Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
Experience managing large teams across different levels of expertise.
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
Proficiency in other EU languages, both written and verbal.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
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