47 Executive / Management jobs in Oxford, City Of Stoke-on-trent

Regional Delivery Manager

Salary not available. View on company website.

Everi, Inc., Crewe Green, Cheshire East

  • Full time
  • Permanent

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Posted today, 20 Feb

Financial Controller

Salary not available. View on company website.

Universal Business Team, Hopton, Staffordshire

  • Full time
  • Permanent

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Posted today, 20 Feb

Soft Services Lead

Salary not available. View on company website.

Sodexo, Tytherington, Cheshire East

  • Full time
  • Permanent

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Posted today, 20 Feb

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Executive / Management jobs Oxford, City Of Stoke-on-trent

Maintenance Manager

Salary not available. View on company website.

Aggregate Industries, Stoke-upon-Trent, City of Stoke-on-Trent

  • Full time
  • Permanent

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Posted today, 20 Feb

Domestic AssistantNext

Salary not available. View on company website.

Stoke-on-Trent City Council, Stoke-upon-Trent, City of Stoke-on-Trent

  • Full time
  • Permanent

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Posted 1 day ago, 19 Feb

Degree Apprentice

Salary not available. View on company website.

GXO Logistics, Inc., Stoke-upon-Trent, City of Stoke-on-Trent

  • Full time
  • Apprenticeship programme

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Posted 1 day ago, 19 Feb

Data Insights Manager, Cu...

Salary Not Specified

Bet365, Stoke-upon-Trent, City of Stoke-on-Trent

  • Full time
  • Permanent

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Posted 1 day ago, 19 Feb

Director of Finance

Salary not available. View on company website.

Shaw Education Trust, Dove Bank, Newcastle-under-Lyme

  • Full time
  • Permanent

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Posted 2 days ago, 18 Feb

Club Manager - Crewe, Che...

Salary not available. View on company website.

Snap Inc., Coppenhall, Cheshire East

  • Full time

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Posted 2 days ago, 18 Feb

Non-Executive Director

Salary not available. View on company website.

Erek Daily Alerts - NHS, Calrofold, Cheshire East

  • Part time
  • Temporary

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Posted 4 days ago, 16 Feb

Analyst

Salary not available. View on company website.

Aldermore Group, Wilmslow, Cheshire East

  • Full time
  • Permanent

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Posted 4 days ago, 16 Feb

Elective and Cancer Co-or...

Salary not available. View on company website.

Erek Daily Alerts - NHS, Hanley, City of Stoke-on-Trent

  • Full time
  • Permanent

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Posted 4 days ago, 16 Feb

Customer Service Supervis...

Salary not available. View on company website.

Culina, Market Drayton, Shropshire

  • Full time
  • Permanent

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Posted 4 days ago, 16 Feb

Elective and Cancer Co-or...

Salary not available. View on company website.

Erek Daily Alerts - NHS, Hanley, City of Stoke-on-Trent

  • Full time
  • Permanent

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Posted 5 days ago, 15 Feb

Director of Unplanned Car...

Salary not available. View on company website.

Mid Cheshire Hospitals NHS Foundation Trust, Way's Green, Cheshire West and Chester

  • Full time
  • Permanent

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Posted 5 days ago, 15 Feb

Director of Unplanned Car...

Salary not available. View on company website.

Erek Daily Alerts - NHS, Barrows Green, Cheshire East

  • Full time
  • Permanent

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Posted 5 days ago, 15 Feb

Customer Operations Manag...

£49006

Royal Mail, Cheadle, Staffordshire Moorlands

  • Full time
  • Permanent

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Posted 5 days ago, 15 Feb

Operational Performance I...

Salary not available. View on company website.

Valuation Office Agency, Stoke-upon-Trent, City of Stoke-on-Trent

  • Full time
  • Permanent

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Posted 6 days ago, 14 Feb

Project Manager

Salary not available. View on company website.

Staffordshire County Council, Broadeye, Stafford

  • Full time
  • Temporary

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Posted 6 days ago, 14 Feb

Estates Operations Manage...

Salary not available. View on company website.

Mid Cheshire Hospitals NHS Foundation Trust, Barrows Green, Cheshire East

  • Full time
  • Permanent

Apply on company site

Posted 6 days ago, 14 Feb
Close

Regional Delivery Manager

Salary not available. View on company website.

Everi, Inc., Crewe Green, Cheshire East

  • Onsite working
  • Full time
  • Permanent

Posted today, 20 Feb

Job ref: 3e22ee59502c4a7ea9ca5cac596f6fe0

Full Job Description

We have an exciting opportunity for a Regional Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.

The purpose of this role is to ensure that the business meet's our clients and customers expectations by driving an excellent customer experience through a team who drive the engagement of self-employed couriers. The role is accountable for the performance of a team covering a designated region. The role will drive the achievement of targets and ensure the cost efficiency of the courier network is maximised to maintain and further improve both the Company and third-party contractual standards.

You will be accountable for:

Responsible for regional performance targets and customer satisfaction through the guiding, coaching and managing of a team of Community Delivery Managers.

Influencing the build of and responsible for the delivery and forecast of regional budget and controls (including but not limited to courier fees, contractor spend, ad-hoc payments, team expenses and over-rides) by managing cost and ensuring the team understand the financial impact of their decisions ensuring the profitable running of their region.

Maximising service coverage of courier deliveries and collections within the region through the successful and timely recruitment of couriers and their engagement, retention and successful change management (where needed) to ensure a stable and consistently high-quality service is delivered for our customers and clients.

Accountable for the resource planning of couriers through pipeline review, advertising and reviews with the Resource Planner to ensure round coverage is in place.

Through a team of Community Delivery Managers drive courier performance to ensure the success of a seven day operation

Responsible for the delivery unit estate within their region (including but not limited to the location, procurement and management of delivery units & resourcing) & management of service provision through service conversations with the delivery unit controller to ensure that Evri deliver a professional and sustainable Delivery Organisation which is focussed on quality, service and productivity.

Responsible for building and maintaining a strong, productive and professional local union relationship with the GMB to ensure Evri maintains a positive relationship with the union and continues to be at the forefront of self-employed status recognition for our self-employed couriers.

Through setting and implementing best practice and adherence to the Code of Conduct and SOPs ensuring that the work environment is safe for themselves and others.

Building and maintaining strong relationships with their peer in the depot, namely the Depot General Manager, and key stakeholder across the organisation through effective communication skills resulting in high performance in the end to end parcel journey.

Accountable for customer complaint escalation management and timely resolution to ensure customer satisfaction through liaising with the Customer Services Team and leadership of Community Delivery Managers.

Current UK Driving licence

Level 3 Management Qualification or equivalent

IOSH Qualification or equivalent

Knowledge & Experience:

Previous experience of coaching, supporting and motivating colleagues

Problem solving and planning effective contingencies and solutions

Experience of maintaining local union relationships

Previous experience of managing an agile team

Knowledge of self-employed courier model

Previous experience of setting and managing a budget

Technical & People Skills:

Customer Focused approach

Competent negotiation skills

Ability to adapt to different styles and behaviours

We offer an excellent remuneration package with fantastic opportunities for progression, learning and development.

This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business?

If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day!
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Direct job link

www.jobs24.co.uk/job/regional-delivery-manager-124655662
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