Internal Applicants Only ...
£55755
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Internal Applicants Only - Head of Income
£55755
Cardiff University, Can be based anywhere.
- Remote working
- Full time
- Permanent
Posted 1 week ago, 14 Apr
Job ref: 5f9a6f7227514b4c9b186fd78a1e67e0
Full Job Description
- Manage and lead the Income Team, ensuring departmental objectives are communicated and engaged with, planning, organising and delegating work, monitoring progress and intervening as required
- Contribute to the long term strategic planning and management of the Income Team, interpreting Finance strategy into work priorities and setting the standards for the section
- Contribute to the development of Income Team initiatives that have a University wide impact
- Manage performance, induction and development of the section
- Support and guide team members in welfare issues, escalating as necessary to specialist support areas
- Ensure the delivery of the sections' service level agreements, adapting these according to changes in workload and customer requirements
- Collaborate with others in order to develop processes and procedures used within the sector and the Income Team
- Undertake the training of others in areas relating to the teams work
- Undergo personal and professional development that is appropriate to and which will enhance performance
- Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University's Schools/Directorates and outside bodies as required
- Gather and analyse data to inform decisions, establishing basic trends and patterns in data and creating reports as appropriate Specific Duties
- Supporting and promoting a systematic approach to dealing with change, both from the perspective of the University and on the individual level, proactively addressing and adapting to change, controlling change and effecting change, in line with current University policy
- Overall responsibility for ensuring the Fee Matrix is updated as required to ensure all new courses and modular fees can be charged effectively.
- To ensure the monthly closedown of AR and to complete the reconciliation of AR to GL in Oracle EBS.
- Responsible for Oracle and SIMS year end bad debt provisions and write offs.
- Responsible for setting and updating the Income section data retention policy in line with relevant GPDR legislation.
- To assist Internal and External Auditors with annual audits.
- Authorisation of student tuition fee and Misc refunds, within the authorisation limit set by the Deputy Director Finance.
- Liaising with the University approved external debt collection agency regarding all debt referrals and ongoing collection activities. General Duties
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
- Abide by University policies on Health and Safety and Equality and Diversity
- Perform other duties occasionally which are not included above, but which will be consistent with the role, It is the University's policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element. When attaching the supporting statement to your application profile, please ensure that you name it with the vacancy reference number, e.g. Supporting Statement for XXXXBR
- Energy and enthusiasm
- Experience of running an income/accounts receivable team
- Customer service expertise
- Passion for continuous improvement and change management
- Engaging communication and relationship-building skills
- Strong line management skills, helping colleagues achieve their potential, Qualifications and Education 1. Degree/NVQ 4 or equivalent Professional membership/experience 2. Qualified accountant (CCAB) or other equivalent relevant qualification Knowledge, Skills and Experience 3. Substantial experience of managing a section consisting of one or more teams 4. Specialist knowledge of appropriate administrative systems and processes 5. Ability to set up develop office systems and procedures Customer Service, Communication and Team Working 6. Ability to communicate detailed and complex information effectively and professionally with a wide range of people 7. Experience of managing several teams, balancing multiple objectives and priorities 8. Experience of managing several teams, balancing multiple objectives and priorities and of dealing with performance and welfare issues Planning, Analysis and Problem solving 9. Proven experience in dealing with diverse and challenging problems, including researching issues and creating new solutions where no prior precedent exists 10. Evidence of ability to plan the work of a section over year plus time scales, reacting to changes in workload and strategic direction of the Income Team, 11. Postgraduate/Professional qualification 12. Experience of working in a Higher Education environment 13. Fluency in Welsh, written and oral
The job description provides more detail but if you have the following experience and skills, then we'd like to hear from you!
Cardiff University is an ambitious and innovative university with a bold and strategic vision located in a beautiful and thriving capital city. Our ambition is to form tightly knit collaborations with international universities in order to promote research, share best practice in teaching and management, and establish our position as a global university. We have embarked on an exciting journey to transform our organisation including our Finance function. This focuses on centralising activities, simplifying processes and leveraging new technologies. This role reports to the Head of our new Finance Service Unit and is a great opportunity to work with colleagues across the university, and participate in the Finance function's transformation. What will you be doing? You'll be leading a team of 17 colleagues responsible for maximising and securing the university's income through efficient operational processes and effective stakeholder management. You will enjoy a busy role engaging with staff across the university, as well as our customers - from students to corporations and public bodies. You will use your customer service expertise, operational excellence and personal drive to develop the team and deliver further process and system improvements., Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements., Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Cardiff University offers many excellent benefits, including 37 days' annual leave (plus bank holidays) pro-rata for part-time hours, pension scheme with 21% employer's contribution, blended working (meaning you will be able to work from home for some of your time), a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work and is a proud Living Wage supporter. The post is full time (35 hours per week) and open ended. Salary: £51,039 - £55,755 per annum (Grade 7). Appointments would usually be at the bottom of the grade.
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