3 Insurance jobs in Pontypool, Tor-faen - Torfaen

Household Claims Technica...

Salary Not Specified

Admiral Group Plc, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 5 days ago, 1 Feb

Trainee Underwriter

£25000

Zurich Insurance, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 2 weeks ago, 23 Jan

Assistant SME Trading Und...

Salary Not Specified

Zurich Insurance, Adamsdown, Caerdydd - Cardiff

  • Full time
  • Permanent

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Posted 2 weeks ago, 18 Jan

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Household Claims Technical Manager

Salary Not Specified

Admiral Group Plc, Adamsdown, Caerdydd - Cardiff

  • Onsite working
  • Full time
  • Permanent

Posted 5 days ago, 1 Feb

Job ref: eadd59f6d40b4e39a90812d8c541516a

Full Job Description

The role of Technical Manager within the Household Claims department is one that requires significant level of expertise and experience in a field relevant to the processing of domestic property insurance claims. This includes, but is not necessarily limited to, the following:

  • Buildings surveying.
  • Loss adjusting, including major losses.
  • The handling of domestic property claims involving multiple stakeholders
  • Claims involving substructure repairs, such as subsidence or environmental claims.
  • Drying & restoration
  • Building contractors, including building repair network management, Technical Managers will work to a brief that is informed by their expertise and guided by the needs of the business. The specific brief is therefore subject to change over time; however, the main duties will be comprised of the following:
  • Provide referral advice and action plans to claims handlers, following up to ensure all relevant points are complete.
  • Contribute to the cultivation of technical expertise within the department by taking part in training, coaching and other development activities for members of the Household Claims department.
  • Offering support to department complaint handling efforts.
  • Direct, hands-on claims handling, where required.
  • Using MI & data to assess performance, identify opportunities for improvement and/or issues that require intervention
  • Contributing to our department risk management activities
  • Travel, to include claim & supplier visits will be required.
  • Supporting our supplier relationship management & procurement activities, where specific expertise or advice is required.
  • Supporting internal and supply chain auditing activities.
  • Support compliance with relevant policies and procedures
  • Seek ways to improve innovation in processes, reduce costs, manage and reduce risk and stimulate performance improvement.
  • Designing solutions that develop great customer outcomes whilst contributing to efficient loss ratio results.
  • Maintain commercial market awareness of the household market and associated categories.

    Essential
  • Proven track record in one or more of the areas of expertise listed at the top of the advert
  • Attained professional qualifications, such as Dip/Cert CILA/CII, CIOB/RICS
  • Detailed understanding of principles of insurance, risk management and claims handling
  • Regulatory and legislative knowledge
  • Technical / property claims management background (including major loss adjusting, surveying, claims handling)
  • Excellent analytical skills
  • Training & coaching experience
  • Desirable
  • Experience of managing domestic household supply chain relationships
  • Experience in claims audits
  • In-depth knowledge of household supply chain partners in UK market
  • Risk mitigation assessment skills
  • A high level of literacy and numeracy

    At Admiral, we are proud to be a diverse business where we put our people and customers first. We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to work for in the UK.
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Direct job link

www.jobs24.co.uk/job/household-claims-technical-manager-124557563

About this company

Admiral Group Plc

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