Customer Proposition Deve...
Natwest, City of London
- Full time
- Permanent
Apply on company site
SRM Promotions & Trade Te...
Mars Petcare UK, City of Westminster
- Full time
- Permanent
Apply on company site
Program Manager, Planning...
Amazon.com, Inc, City of Westminster
- Full time
- Permanent
Apply on company site
Director UKI Real Time Pa...
Mastercard, West Norwood, Lambeth
- Full time
- Temporary
Apply on company site
Senior Product Manager - ...
Yelp, City of Westminster
- Full time
- Permanent
Apply on company site
Client Solutions Manager ...
Meta, City of Westminster
- Full time
- Permanent
Apply on company site
Data Product Manager, Pro...
NBC Universal, Inc., Brentford, Greater London
- Full time
- Permanent
Apply on company site
Process Improvement Speci...
Amazon.com, Inc, Tottenham Hale, Haringey
- Full time
- Temporary
Apply on company site
Director of Product Desig...
CloudFlare, Holborn, Camden
- Full time
- Permanent
Apply on company site
Data Visualisation & Auto...
Sainsbury’s Group, City of Westminster
- Full time
- Permanent
Apply on company site
Analyst / Associate, Cred...
Mitsubishi UFJ Financial Group, City of Westminster
- Full time
- Permanent
Apply on company site
Harvesters Product Market...
CNH Industrial, Fryerns, Basildon
- Full time
- Permanent
Apply on company site
VP, Global Partnerships, ...
Mastercard, West Norwood, Lambeth
- Full time
- Permanent
Apply on company site
Customer Success Manager,...
Amazon.com, Inc, City of Westminster
- Full time
- Permanent
Apply on company site
Localization Project Mana...
Amazon.com, Inc, City of Westminster
- Full time
- Graduate programme
Apply on company site
Commercial Planning Manag...
Disney, City of Westminster
- Full time
- Permanent
Apply on company site
Product Manager - iLEVEL ...
S&P Global Inc., City of Westminster
- Full time
Apply on company site
Buying Admin Assistant | ...
THG, City of Westminster
- Full time
- Permanent
Apply on company site
Specifications Technologi...
Taiko, East Acton, Hammersmith and Fulham
- Full time
- Permanent
Apply on company site
Senior Java Developer - L...
Worldpay, City of Westminster
- Full time
- Permanent
Apply on company site
Posted today, 3 Apr
Job ref: 22822_R-00252582-OTHLOC-GBR-5FLON311
Full Job Description
Join us as a Customer Proposition Developer
- You’ll be part of our ambition deliver compelling and differentiated customer propositions that both meet the needs of our customers and drive business growth across Retail Banking
- We’ll look to you to work within the Customer Propositions team to support the execution of the proposition design, development and delivery
- You’ll be undertaking innovative proposition work that supports the research, evaluation, design and delivery of new or improved products, services and experiences in service of our customer segments
- This is an opportunity to collaborate across the wider team and with stakeholders using Agile ways of working
What you'll do
As a Customer Proposition Developer, you’ll be supporting the design and delivery of improvements to the customer proposition roadmap, aligned to the franchise customer strategy. You’ll also be delivering long term sustainable customer value, and positive customer outcomes in line with customer insights, as well as the franchise strategy and growth ambitions.
You’ll also be:
- Supporting market research into customer needs, in order to generate proposition ideas
- Contributing to the ideation, design and delivery of a range of propositional improvements, including designing and delivering minimum viable product’s and pilots and working as part of a multidisciplinary scrum to build new components
- Supporting the transfer to the wider proposition team to deliver to customers or to journey teams for ongoing management once the proposition is sufficiently articulated
- Working with broader stakeholders and your team to create business cases to commercial decision making
- Supporting the journey teams to think about customer segments and the products, services and experience they want
The skills you'll need
To take on this role, you’ll need the ability to develop a good understanding of customer segments and their needs through customer research. You’ll also need the ability to translate this understanding in to innovative ideation of propositional solutions, as well as the skills to design and test these hypotheses and manage an experimental pipeline of propositional pilots and proof of concepts.
On top of this, you’ll bring data analysis capabilities to understand and assess customer needs, as well as the ability to translate customer needs and preferences into propositions.
Additionally, you’ll need:
- Excellent collaboration skills to work effectively with various departments and stakeholders
- A willingness to explore new technologies and approaches
- Experience of proposition design or product and feature change delivery
- The ability to prioritise tasks, manage deadlines, and ensure successful project delivery, as well as gather and analyse customer feedback
- An understanding of good customer outcomes and regulatory requirements, in addition to experience of embracing Agile capabilities and ways of working
Copy the direct link to this job
About this company