Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Support Worker, you'll be at the heart of supporting our customers to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know! Typical day as our Support Worker

Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.
You will work with a wide range of customers with individual support needs (From mental health, learning disabilities, older people, younger people and complex needs).
Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
Carrying out risk assessments, support planning, goal setting and regular reviews.
Cuppas, chats and catch ups. There's no rushing from one customer to the next here! Plenty of time to work together with colleagues too.
Passion to support our customers to live their best life, working together with an eye for detail.
Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children.
Experience of working on own initiative, remaining calm under pressure, and having a resilient approach
Recognise every customer is different and you're able to adopt a flexible, personal approach, listening to customers to understand their needs.
You will be required to travel across County Teesside. Driver's licence and own vehicle is essential. We will support you with travel costs exceeding your base.
Working hours vary day to day. Shifts can start as early as 7:30am and some shifts can finish as late as 10:30pm. Average shift is 7.5 hours.
You will be expected on occasion to work a sleep-in shift and potentially night shifts.
Full time roles will be based on rota over a 5-week rolling pattern. For part time roles we are open to agreeing a working pattern with you.
We do get together regularly every 5 weeks for a team meeting to discuss any updates and catch up with our colleagues.
Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
You will need to be able to drive and hold a full UK driving licence with access to a vehicle insured for business purposes, this is an essential requirement of this role.
You'll need an Enhanced DBS check done and we pay for that.
34 days annual leave (including bank hols and a "me day" to take off for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies, and lots more.
Over 800 high street discounts on groceries, holidays, and days out. Looking for a new phone, bike, or car? Save money with us.
We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Learn more about our benefits on our website.