Account Manager

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. What Part Will You Play:

• Is responsible for fostering client relationships, acting as the voice of the customer, and identifying product support and development needs. Champions the client's needs and leads communications internally and ensures client needs are prioritised.
• Leads and ensures retention and maintenance of long-term relationships with clients based on the strategic direction of the client's business. Ensures understanding of the client business to identify new product or solution opportunities.
• Aligns client's needs with internal solutions to maximise the proliferation of TSYS products and solutions
• Is responsible and accountable for the accurate and timely forecasting of all revenue lines on a monthly basis. Validates monthly billing to the client to ensure accuracy and timely issuance of invoices.
• Ensures revenue targets are met. Collaborates with internal stakeholders to identify, create, and deliver the successful closure of cross sell opportunities of products and services.
• Fully understands the client organisational structure and strategy with the ability to navigate and influence within a matrix organisation. Defines relevant propositions for each client and qualifies opportunities to ensure high probability of win and successful delivery. Accountable for the achievement of agreed revenue targets.
• Supports renewal of client contracts
• Stays abreast of industry trends, regulations, and competitive products to strategically identify and target sales opportunities.
• Navigates competing agendas to establish united goals and aligns multiple stakeholders to speak with "one voice" to the client.
• Becomes valued industry advisor for clients and leverages TSYS organisation as a tool to drive client success.
• Utilises key performance indicators (KPIs) to optimise client satisfaction and account health.
• Models a growth mindset, promoting continuous personal development and building knowledge of multiple team functions to develop more advanced expertise.
  
  Bachelor's Degree
• Relevant Experience or Degree in: Finance, Marketing, Business, etc.; Combination of relevant training and/ or experience in lieu of degree
• Typically Minimum 6 Years Relevant Exp
• Experience in client facing roles and/or financial industry.