Account Manager (Level 1) - Industrial

Wave's Industrial Account Management team are responsible for managing the water and wastewater requirements of some of Wave's largest and most strategically important customers. They range in nature from power stations to oil refineries, food manufacturing sites to automotive plants. The successful candidate will be responsible for managing our relationships with a portfolio of these customers using their refined Account Management skills. They will join a team of experts with huge amounts of experience from a wide range of sectors, not just the water industry. The team is looking for an experienced Account Manager to deepen our existing relationships and develop new opportunities for customers to benefit from Wave's award-winning water retail proposition. You will benefit by being a part of a business with an unparalleled dedication to its staff and a wonderful culture. The role will suit you if you have significant Account Management experience, a desire to make the customer journey as smooth as possible and helping customers achieve their water, wastewater, fiscal and sustainability objectives.

• Credible Account Management experience, with a history of developing long-term relationships with a variety of key customers, ideally from the industrial sector.
• Demonstrable B2B sales experience in a commercial environment.
• A natural communicator, able to speak, write and present with impact.
• A desire to provide the highest levels of customer service.
• The ability to work in a structured way to ensure consistency of service provided.
• A team player who supports colleagues and works with others to achieve the best outcome for the customer and Wave.
• Numerical literacy with good analytical and MS Excel skills.
• Excellent time-management and organisational skills.
• A degree or equivalent experience in a related subject.
Please refer to the essential criteria in the job description as this is what you will be shortlisted against.

Wave is a leading national business water retailer helping over 300,000 customers across the UK to benefit from the non-household water market. We're dedicated to helping businesses lower water use, be more water efficient and reduce costs - all which helped us earn Water Retailer of the Year 2021 and again in 2023. Our vision is to be the most customer-focused utility delivering value and efficiency in everything we do, making a positive difference to the environment and society. The culture at Wave is like nowhere else. We're committed to a happy, healthy place to work, and have a working environment which supports continuous learning and development, one where people can really flourish. Our people are at the centre of everything we do. Joining us means you'd be part of a team of over 300 people working flexibly across two UK based offices. You'll find a real focus on employee wellbeing and some great benefits too. We expect great things from you and we give great things back.