Administration Manager

The Adults Learning Disability Health (ALDH) Service sits within the Specialist Advice and Support Services (SASS) division.
As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, and other services within Sirona such as the Integrated Network Teams (INTs). Sirona Specialist Services have a strong focus on collaborative working, enabling knowledge & skills development, with an emphasis on improving the quality of patient care. The Specialist Services work as role models & an expert resource to ensure that health care professionals within and outside the organisation have access to the right knowledge, skills, and resources so that evidence-based care is embedded as a fundamental principle across all pathways.
The ALDH Service encompasses Behaviour and Mental Health (BMH), Specialist Healthcare & Healthcare Facilitation pathways. Our ALDH Service delivers assessment, diagnosis, and treatment for people with a Learning Disability. We cover 6 localities where multidisciplinary teams enable our service users to access health services through direct care, liaison with other services & offering support and training on how to work with people who have a learning disability and how to make reasonable adjustments. The service prides itself on delivering high quality support to service users with a variety of physical and mental health issues alongside their Learning Disability., You will work closely with the ALDH Service Manager to undertake service transformation of the Medical Secretary team & associated ways of working for the Consultants across BNSSG. You will support the Clinical & Operational Lead for BMH diary, meeting organisation & provide robust coordination across key areas of work within the BMH team. You will have overall responsibility for the collation & reporting of quality assurance data & key performance indicators for Psychiatry. You will provide project management support in monitoring of existing contracts, service transformation, & work alongside the ALDHS Business Support Co-ordinator with the ongoing development of the ALDH service. You will lead on areas of governance as required, ensuring timely review of service specific documentation with minutes & action plans.
You will manage the ALDH Medical Secretary team, with responsibility for service delivery & transformation within the service across BNSSG, supporting quality, continuity & innovation. You will line manage the identified Band 4s & will support them with supervision, training, and support of the wider admin team as required. You will be responsible for Medical Secretary workforce planning, recruitment & the governance of the admin team, including managing incidents, complaints & risks. All staff are required to use a range of communication & listening skills to work effectively with our service users. Where necessary you will be required to work at other bases .

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.