Administration / Service Support Manager

The Administration / Service Support Manager - HPB, Endocrine, and Upper GI Surgery role offers a fantastic opportunity to manage and streamline administrative operations within these specialised surgical services. The postholder will oversee patient pathways, scheduling, and administrative functions to ensure smooth service delivery and an exceptional patient experience. Working closely with clinical and administrative teams, the role involves managing 18-week pathway targets, addressing patient queries, and ensuring compliance with Trust policies. This position is ideal for candidates with strong organisational skills and a proactive approach, keen to contribute to improving efficiency and outcomes in a dynamic surgical environment., + Manages the people, processes and performance of an administration or service support team within a specified service.
+ Manages the planning and prioritization of the work associated with their team and organises all activities in order to achieve a cost effective, productive, high quality service.
+ Provides cross site support to enable co-operation within and amongst teams.

Working for our organisation
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.
We are an NHS Trust of approximately 14,000 people, providing care for over a million and a half patients from north west London and beyond every year.
We have a rich heritage and an ambitious vision for the future of our patients and local communities.
With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.
We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.