Administrator / Memberships Co-ordinator

Riverside Leisure Centre are looking for a well organised and motivated individual to join our team to oversee and be responsible for managing all the processes for the multi-site monthly membership scheme of over 7000 members.

Duties will include updating membership details, processing payments and dealing with queries from members. The successful applicant will also assist the Leisure Centre's Customer and Staff Services Manager in the provision of an efficient and effective central administration service within the leisure centre including the reconciling and banking of monies, including online payments and answering customer's online enquiries.

This role is pre-dominantly computer based, so experience of using computers, is essential but further training will be given on the internal computer package. The successful applicant must be a motivated individual with an accurate attention to detail and good customer service skills. The post holder will be required to work 37 hours per week during normal office hours, however due to the nature of the leisure industry some evenings and weekend work may be required., As part of our accreditation with Essex Family Friendly Employers Charter, this full-time role can be offered on a job share or part-time basis, providing we are able to recruit to the remaining hours. Should this be of interest to you please state so in your personal statement. Further information on the family friendly charter can be found: https://www.essex.gov.uk/family-friendly-charter/family-friendly-employer-principles, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.