Area Manager - Bristol

Reporting Group: Living Plus image placeholder At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role As our Retirement Living Area Manager you will be responsible for ensuring that all housing management requirements are met, making sure local service delivery follows regulations and internal policies. You will oversee the performance and development of your team, motivating them to deliver excellent customer service and display People Promises. Leading your team to put customer satisfaction first, you facilitate partnerships and support relationship management to improve services. Additionally, you collaborate with stakeholders to expand our Retirement Living offer, while also championing specific areas within your team like ASB, arrears, and customer engagement. It's your job to share and adopt best practices and ensure service budgets are managed effectively. This role will be covering the South region and travel across Bristol will be expected. At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position., If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy. Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities. Neurodivergent - Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn't allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

You should be well-versed in operational procedures for managing extra care and sheltered housing properties, with a proven ability to meet targets and KPIs. Your experience should include managing people, handling basic HR matters like absence management and disciplinary issues. Ideally, you're educated to A level standard or have relevant qualifications from the Chartered Institute of Housing or equivalent training/experience. Additionally, you must have a current full driving license and access to a car for business needs.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package - 35 days annual leave (including bank holidays) with the option to buy or sell leave
• Cashback plan for healthcare costs - up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more