Assistant Business Support Manager - Patient Pathway

Are you looking for a role in a friendly, supportive innovative department? An exciting opportunity has arisen to join the Podiatry and Orthotics Service as an Assistant Business Support Manager - Patient Pathway. Working as an integral member of the Business Support Team you will provide assistance and support to the Business Support Manger across a range of strategic and operational activities, including the delivery of Therapy Waiting time's targets, performance targets and objectives, service improvements and performance delivery., The post holder will work as part of the team to provide comprehensive coordination and administrative support service to the team and will:Oversee the management of dept Administration service on a daily basis. Responsible for own workload and organisation of department clinics, diaries and waiting lists, through capacity and demand planning, prioritising, and accepting urgent demand where necessary.Actively seek to ensure that all patients are treated within National targets set by the Welsh Government.Understand patient pathways; monitoring progress and ensuring timely intervention is achieved.Liaise daily with internal external departments and services to ensure excellent patient care and service delivery.Responsible for communicating with patients regarding various enquiries.Ensure data is stored and shared through variety of media including verbal communication, paper records, and internal and external electronic sources.Undertake clerical and administrative duties as instructed by
the Line Manager.Provide regular data to the Service Leads regarding service capacity and performance and assistant to Business Support Manager with line management responsibility for Admin Team Supervisor

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.

There are also apprenticeships, work placementsand volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.