Assistant Divisional Manager - City Road

The post of Assistant Divisional Manager is a key position within the trust's senior management structure. Reporting to the Divisional Manager, the Assistant Divisional Manager is responsible for providing operational and strategic management support to the Divisional Manager, Head of Nursing and Divisional Director to assist them in the development and modernisation of Moorfields' services.
The Assistant Divisional Manager has a wide range of responsibilities for ensuring the effective development and operation of the Division's services within the Glaucoma/Hoxton and is a one of three members of the directorate leadership triumvirate, working closely with the Matron and Divisional Director/Clinical Director. The Moorfields sites within the post holder's portfolio are: Glaucoma and Hoxton
Although the post-holder will be based predominantly at City Road, there will be site visits expected to Hoxton. It is important that the post holder is able to travel to the sites., The post-holder is responsible for effective operational management leadership, expertise, and support for a number of key areas within the Division ensuring the delivery of high quality, safe and effective patient services within the resources available.
This will include playing a key role in identifying opportunities for clinical and administrative innovation and modernisation, ensuring the delivery of all operational performance and strategic objectives specifically the Trust waiting list (RTT), financial, HR management, Health and Safety management, risk, clinical & quality governance., Operational and Performance Management
Be accountable for the delivery of services provided by the Division within available resources
Actively promote and develop new ways of working: continually review services and work with colleagues to redesign services to meet patient needs and enable the Division to achieve objectives
Identify and address service pressures, using own judgement to respond and deal with a range of routine and urgent situations and developments. This will require the planning, formulation, monitoring and review of action plans, policies and strategies
Be responsible and accountable for the formulation of new service developments and initiatives, including the preparation of bids and business cases.
Monitor Division activity levels, ensuring that activity, income and NHS plan targets are achieved by identification of areas where improvement is needed and putting in place realisable plans.
To work with commissioning colleagues to ensure that services are appropriately funded. This will include the analysis of services, including statistics, activity performance, audit, the use of confidential patient data and report-writing
Lead and participate in ad hoc project work as and when required
Project manage significant service transformation and change projects to deliver efficiency and quality improvement
Work with other members of the operational team across the Trust as required assisting with operational patient flow on a day to day basis.
Work with colleagues from every discipline and at all levels across the Division to improve service efficiency and patient experience.
Ensure delivery of Trust and statutory responsibilities within the financial resources available
Participate in the Trust senior manager on-call rota.
Deputise for & exercise the delegated authority of the Divisional Manager as required across the full range of their responsibilities.
Represent the Division at Trust meetings and the Trust at external meetings as required
People Management
Directly line-manage senior administrator(s) within the Division. This will include the provision of a broad range of HR areas of work including: recruitment; achievement and maintenance of performance and quality standards.
Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Human Resources (HR) team to address issues of concern.
Promote a high performance culture by holding people to account within the Division.
Provide advice and guidance for staff who line-manage other staff within the Division and to become directly involved as and when required.
Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill/band mix for the delivery of service plans.
Undertake individual performance appraisals for directly line-managed staff within the Division and to ensure appropriate training plans are developed within the required timeframes.
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at [email protected].

We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
+ Salary including High-Cost Area Supplement
+ Opportunity to join the NHS Pension Scheme
+ Free 24/7 independent counselling service
+ Learning and development opportunities
+ Easy and quick transport links
+ A range of attractive benefits and discounts
+ Access to Blue Light Card and other NHS Discount Schemes
+ Free Pilates classes
+ Full support and training to develop your skills
+ Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.