Assistant Phlebotomy Manager

This is an exciting time with the opening of the Community Diagnostic Centre (CDC) at Newmarket Hospital set for later this year. The phlebotomy team are now recruiting to support the new service at the CDC which will be running seven days a week with the aim of bringing diagnostic testing closer to patients. This role will provide leadership to the team whilst supporting the work of the Phlebotomy Manager as the team move forward and provide an improved service to our patients.
The successful candidates will need to be able to demonstrate good leadership skills including good problem-solving skills, resource management and be able to work under pressure. They will be required to supervise the day to day running of a team ensuring that staff are allocated to support the service in a timely manner. Additional tasks may need to be performed such as assisting the phlebotomy manager with recruitment and rosters, and in overall service delivery.
Good communication skills with the ability to communicate at all levels are essential to this role as is a comprehensive working knowledge of all phlebotomy procedures. The ability to manage the service demands and future changes is an essential part of this role., + To be part of the team responsible for the collection of blood samples by venepuncture or finger prick, from patients served by West Suffolk NHS Foundation Trust.
+ Requirement to perform phlebotomy duties at Newmarket Community Diagnostic Centre and various locations to support the development of the phlebotomy service.
+ To deputise for the Phlebotomy Manager.
+ To represent the West Suffolk Hospital Pathology Department and assist the department in achieving its quality objectives including feeding back on the needs of users.
+ Communication with all patients of varying needs.
+ Accurate identification of patient and labelling of samples.
+ Maintain records in relation to activities carried out.
+ To cover the duties of other Phlebotomists on all sites, when on leave, or in the event of illness.
+ Follow Trust, local and professional policies and procedures and encourages others to do the same.
+ To work flexibly in respect of service needs which may include an extended working day and participation in the delivery of a 7 days per week service.
+ The work of the service brings staff into contact with human body fluids, tissues and hazardous chemicals. This may include blood, pus, urine, faeces, and respiratory secretions.

If you are passionate about patient care, would like to work in a busy environment and would relish additional responsibility, then the role of Phlebotomy Assistant Manager may be for you. Our team of Phlebotomists take blood samples from inpatients at West Suffolk Hospital (WSH) and from outpatients at WSH, Newmarket Community Hospital, Mildenhall Health Centre and Sudbury Community Health Centre. The inpatient service is provided over a seven-day week, whilst for outpatients the service is weekdays plus Saturday mornings at WSH., + caring and passionate
+ well organised
+ self-motivated
+ a team player
+ a leader

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
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