Associate General Manager for Ophthalmology and Critical Care

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate Barts Health 'we care' values of welcoming, engaging, collaborative, accountable, respectful and equitable. The post holder is expected to be a key operational leader in the implementation of the surgical strategy, including the development and enablement of high volume low complexity surgical hubs. Main duties of the job This Associate General Manager for Ophthalmology and Critical Care post is a key position within the Division's management structure, responsible for operational and performance management for their services within the surgery, perioperative medicine and critical care delivered at the Whipps Cross Hospital site. Further to this, the post holder will play a key role in the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate Barts Health 'we care' values of welcoming, engaging, collaborative, accountable, respectful and equitable. This is an exciting opportunity to join and be part of the transformation programme within Ophthalmology and provide an imperative role in the operational aspects of the quality improvement work. The post holder will The post holder will play a key role in helping to develop our strategy and put in place the structures and processes needed to achieve it. Having an leading role in the implementation and sustainability of the workstreams to support high quality patient care and ensure., The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment / s below.,

• Uses detailed understanding of the broader trends in health improvement / service delivery to innovate
• Leading change through people Communicates the vision and brings it alive - describes what the future needs to look like in terms of service improvement and modernisation
• Gives people a sense that change is achievable and that their contribution matters
• Sets boundaries / parameters for how others are to work and act
• Ensures that processes are in place to support individuals in achieving standards and to learn from their mistakes and failures
• Is prepared to be held openly to account for meeting goals and targets
• Understands the underlying social, political and historical factors shaping local realities of health services and uses understanding of politics ("large and small p") of health and social care to get things done
• Uses relevant interest groups and networks to improve services
• Able to probe and access networks for information in order to benchmark own services
• Has developed a systematic way of keeping self-informed through local and national networks
• Commissions research to probe particular local issues
• Keeps abreast of national developments in health and social care through active involvement in national networks
• Collaborative working Shares information with partners
• Summarises progress, taking account of differing viewpoints so as to clarify understanding and establish common ground
• Takes responsibility to inform self about current priorities for partners and responds to changes in their circumstances
• Invests effort in making a quality difference to how services are planned and delivered
• Understands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients
• Makes own experience and expertise available to the wider health and social care system
• Demonstrates openness to learning from others and improving services for the greater good
Knowledge Essential
• In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
Desirable
• Evidence of further professional academic or management studies
  
  Essential
• Proven experience of managing a significant service budget.
• Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
• Proven track record of successful and sustained management in an NHS Foundation Trust or similar organisation
• Successful delivery of significant organisational change
• Evidence of a track record in change management
• Experience of managing people and teams
• Experience in developing creative solutions to problems
Desirable
• Involvement in NHS & Private Health service development and reconfiguration.
• Leading capacity planning, influencing behaviours of external bodies.
• Experience of working in a Surgery Department of an Acute NHS Trust
Skills Essential
• In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines.
• Strategic Planning
• Inter-agency communication and negotiation Project management
• Implementing change and evaluation Analytical skills
• Influencing and creativity
• Good understanding of inter-agency working Planning, developing and implementing strategies
• Development and implementation of active and effective communication systems
• In managing others, has an approach which is both inclusive and developmental
• The ability to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits
• The ability to express oneself clearly both orally and in writing
• Essential IT skills (EITS) or equivalent
• Uses a range of influencing strategies to bring about change and modernisation of services
• Builds and uses networks of influence
• Strives to ensure that local people, staff and other agencies are involved in shaping the health modernisation agenda
• Takes time to build critical mass or support for a position, with the aim of getting results by working in partnership
• Looks to the future and is able to see and act on opportunities, Education to degree level or equivalent qualification and or experience Postgraduate management diploma or equivalent
Communication Essential
• Excellent verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetings
• Able to clarify key points from diverse and complex sets of information.
• Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions
• Models, and is able to encourage others in being innovative in finding ways of improving the quality of services
• Experienced in giving presentations to diverse audiences
Other Essential
• Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare Winning people over. Ability to articulate and persuade others up, down and across the NHS organisations and represent / act as an ambassador to the Trust
• Is clearly focused on the goal of service improvement and resists being side tracked
• Invests sustained effort in making a significant impact on improvement within the organisation and across the whole healthcare community
• Works in such a way as to leave a legacy of improved services
• Demonstrates a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement
• Acts as a role model for such an approach even where this results in challenges to how things are done
• Draws upon own relevant experience and is positive about own ability to succeed
• Is able to maintain and communicate an optimism about achieving goals even when the going is tough
• Able to take conscious steps to manage self under pressure - creating time for reflection and support for self and others
• Recognise others' anxieties and problems - encourage them to find ways of dealing constructively with stress
• Able to absorb and deal constructively with criticism and seek support as necessary
• Deliberately lets others take the lead and credit by stepping to one side to grow their capability and confidence
• Actively promotes the role of stakeholders and patients in shaping services and influencing decisions about services
• Coaches others, challenging and asking questions to help them work out answers for themselves
• Sufficient to perform the duties of the post with any aids and adaptations
  
  Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.