AWS Marketing Lead Development Representative (MRC), UKIR, GDSC (MRC)

Do you have the desire to make a major contribution in the rapid growth environment of Computing?

Do you want to build your skills in marketing and sales for long term career growth?

If so, come build the future of tech as part of our Global Marketing Response Center (MRC) team! (Watch this video to learn more about the Global MRC team: https://www.youtube.com/watch?v=tjJcOv_uslA)

We are looking for talented builders to join the Global MRC team based in London to engage with AWS new and prospective customers.

MRC is an important customer engagement arm in the Marketing organization. Our mission is to learn from customers, understand their needs, educate them about the benefits of AWS and all the services we offer, in order to help them embark on their journey quickly and easily.
This is a critical function within the lead and demand generation process, with the objective to profile, nurture, and qualify marketing leads generated from various marketing events, campaigns, and activities.

Roles & Responsibilities:
- Build a stronger AWS leads database by interacting with customers by phone, email and/or live chat, and researching existing AWS leads to create a detailed view of the customer's need for cloud technology.
- Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest; education to consideration.
- Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases.
- Through nurture efforts, create higher value leads resulting in higher conversion rates.
- Work closely with Marketing and Sales stakeholders to achieve campaign goals
- Opportunity to be part of a team to lead a global cross-functional MRC projects to drive operational excellence and better customer experience.

A day in the life
Other than engaging with customers on a regular basis to accelerate their cloud journey, you will also work closely with Marketing and Sales aligning on market and sales strategy.
On a day-to-day basis, you will profile Marketing leads, reach out to customers, nurture them, uncover their IT roadmaps and work with sales stakeholders with proper handover. You will have regular cadences with these stakeholders to earn trust and be customer obsessed. You will be impacting the Sales Pipeline at the top-middle of the funnel. With consistent results, a rep can also take on projects or courses to upskill and to career growth.

Bachelor's degree
- Speak, write, and read fluently in English
- 2+ years of work experience in a fast-paced and highly cross-functional organization - high-tech products/services highly advantageous.

PREFERRED QUALIFICATIONS

- Master's degree
- AWS Cloud Practitioner Certification / AWS Certified Solutions Architect - Associate

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Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
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Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.