Band 4 Primary Care Administrator

This post is designed to provide a comprehensive and professional administrative support service to the Primary Care Team and is a chance to be at the heart of everything we do. The effective delivery of this role removes unnecessary demands and pressures from the team and allows them to focus on service provision. This role contributes to the overall effectiveness of the team through bringing administrative expertise to the work of the whole team. The primary care team is a busy but supportive and friendly team that deals with a wide variety of issues. You will need to be a keen team player and an effective communicator, working well as part of a team, or individually to complete comprehensive administrative workstreams. As part of this role, you will need to be able to prioritise and manage your own workload, and at times will work closely with other Directorates within the ICB.,

• Act as the first point of contact for the Primary Care team, always presenting in a professional, helpful and appropriate manner.
• To deputise for the Executive Assistant to the Director, and Assistant Primary Care Officers as required.
• Ensure important issues are brought to the attention of the relevant team member.
• Confidently resolve enquiries, requests and issues raised by stakeholders and others.
• Work proactively on own initiative with planning and prioritisation of own workload to ensure work is completed in a timely manner.
• Display tact and discretion in handling complex and/or sensitive information and enquiries from colleagues and stakeholders.
• Outstanding interpersonal skills are required to interact with a wide range of stakeholders at all management levels within NHS Somerset Integrated Care Board (ICB), the Somerset Integrated System (ICS), regionally and nationally.
• To communicate regularly with key stakeholders and groups, internally and externally, to ensure that they are kept updated of developments and briefings.
• To support the Primary Care Team to populate the NHS Standard Contract and liaise with ICB, and external colleagues to ensure contract schedules are being reviewed and completed in line with the local agreed or national timelines., We offer flexible working from your first day of employment and we also have an agile approach to home / office-based working. Please note however, that you will be required to work from our HQ, Wynford House in Yeovil for 2/3 days per week and that elements of the role may require you to travel to other locations across Somerset, to attend in-person meetings and meet the needs of the service. Please consider this before applying.
  
  NHS Somerset Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS organisation responsible for implementing a health and care strategy developed by the Integrated Care Partnership.
NHS Somerset consists of approx. 360 staff, across 8 directorates, with multiple teams within each directorate. We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. When recruiting, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve.

Job Share and Secondment opportunities will be considered. If you are seeking an internal or external secondment, please seek advice from your HR teamandyou must also obtain your current line manager's permission to be released on secondment before applying, to avoid disappointment. We also offer an excellent pension scheme and generous annual leave entitlement.