Beauty Therapist - Central London
The Langham, London, City of Westminster
Beauty Therapist - Central London
Salary not available. View on company website.
The Langham, London, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 26 Jan | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: ea6900a87c4949cba13ca077df2db420
Full Job Description
In the role of Beauty Therapist, your key focus will be to:
- Extend a welcoming experience for our clients
- Carry out a variety of treatments
- Follow Forbes and brand standards
- Be fully aware of treatment menus and product knowledge
- Assess guest needs through thorough consultation prior to treatment
- Adhere to the operating procedures of Chuan Body + Soul
- Promote spa and body care products
- Ensure all treatment rooms are set up according to standards prior to the treatment
- Maintain clear lines of communication within the Spa and hotel in general, We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates. SUSTAINABILTY PLEDGE We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We attained Platinum Earthcheck certification for the 4th consecutive year in December 2023, making us the first UK hotel to achieve Platinum status in 2020 and one of only two hotels in Europe and the UK currently holding this prestigious certification. The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites and Palm Court restaurant, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe's first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on building great memories for our guests and we've been doing so since 1865.
- Experience in a similar position and environment with a firm understanding of excellence in customer service
- Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
- Certification in beauty and massage therapy is essential
- Knowledge of products lines including Kerstin Florian, Jacqueline Piotaz, OTO, Zelens is desirable, but not essential as training will be provided
- Excellent communication and interpersonal skills
- Warm and caring attitude towards the health and well-being of clients
- The drive to work towards targets in treatment and retail
- The ability to work well in a team
- Good time management skills
Financial Wellbeing - Paid Overtime
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream - a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops Mental Wellbeing
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Sick Pay
- Eye test vouchers
- Cycle2Work scheme
- Subsidised regular Back Massage, Reflexology & Chiropody Sessions
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